Shubham Rai
Senior Process Associate
B-12/13,Flat No 201, Sainik Nagar, Nawada, New Delhi,DL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Senior Process Associate
Entra Solutions Private Limited
02.2024 - Current
- Managed the complete lifecycle of US mortgage foreclosure cases, from initial document preparation and legal referral through case resolution and closure.
- Managed pre-foreclosure and ongoing compliance by verifying active military status (SCRA) and bankruptcy filings (PACER) through due diligence searches using borrower information to identify potential legal impacts on foreclosure timelines.
- Managed the end-to-end collection, review, and timely delivery of critical mortgage foreclosure documents (Deed of Trust, Promissory Note, Loan Guaranty, Billing Statements, Closing Disclosures) to legal counsel, ensuring adherence to attorney instructions and investor/insurer guidelines.
- Tracked the status of foreclosure documentation pipelines, prioritizing tasks to meet legal deadlines and internal service level agreements.
- Managed foreclosure case statuses within the system, accurately reflecting resolutions such as loan payoffs, reinstatements, and completed property sales based on attorney notifications.
- Collaborated closely with internal teams and external legal partners to streamline document flow and resolve discrepancies.
- Utilized industry-specific applications including Loanserv, Tempo, AssetA360 and ICE invoicing to manage document flow and track case progress.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
Senior Process Associate
Quatrro Mortgage Solutions
08.2020 - 02.2024
- Managed comprehensive U.S. construction lien rights processes, including the creation and issuance of preliminary and pre-lien notices to effectively protect client claim amounts.
- Ensured strict compliance and accuracy by meticulously reviewing preliminary notices and legal documents, cross-referencing construction data with information from government legal databases and conducting thorough owner/property searches.
- Conducted in-depth research and due diligence using county assessor/recorder offices, state websites, GIS mapping, Data Tree, and proprietary research tools to support accurate documentation and process execution.
- Applied extensive knowledge of multi-state mechanics lien laws and regulations, navigating varied filing procedures, deadlines, and specific requirements across multiple U.S. jurisdictions.
- Managed preliminary notice deadlines, reviewed required documentation, and resolved discrepancies with clients to ensure timely and accurate filings.
- Prepared and served preliminary notices and lien documents in strict adherence to state-specific legal requirements.
- Collaborated effectively with cross-functional teams and leadership, providing constructive feedback and proposing innovative solutions to enhance service delivery and resolve complex issues.
- Provided training and mentorship to support the professional development and growth of individual team members
Education
Bachelor of Commerce -
University of Delhi
04.2001 -
Skills
Document organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Senior Process Associate
Entra Solutions Private Limited
02.2024 - Current
Senior Process Associate
Quatrro Mortgage Solutions
08.2020 - 02.2024
Bachelor of Commerce -
University of Delhi
04.2001 -
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