Deputy General Manager experienced in planning, directing and managing company work activities, functions and operations. Provides expert direction and guidance to subordinates and formulates work plans. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Deputy General Manager
KINLONG HARDWARE INDIA PVT LTD
03.2023 - Current
Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
Reviewed performance results to target and take corrective measures with authorization and escalation.
Collaborated with department heads to establish goals and work plans.
Administered operating budget, approved expenditures and implemented budgetary adjustments.
Projected favorable image of company to promote objectives and enhance public recognition.
Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
Employed best practices and management controls to provide superior service to internal and external customers.
Participated in planning process to achieve corporate objectives.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Introduced new methods, practices, and systems to reduce turnaround time.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Developed and implemented strategies to increase sales and profitability.
Collaborated with cross-functional teams to develop innovative solutions.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Zonal Sales Manager
KINLONG HARDWARE INDIA PVT LTD
01.2021 - 02.2023
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Built relationships with customers and community to establish long-term business growth.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Drove sales by developing multi-million dollar contract sales.
Managed accounts to retain existing relationships and grow share of business.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Directed sales support staff in administrative tasks to help sales reps close deals.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Compiled and analyzed data to determine approaches to improve sales and performance.
Prepared sales presentations for clients showing success and credibility of products.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Senior Sales Engineer
KINLONG HARDWARE INDIA PVT LTD
01.2019 - 12.2020
Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
Mastered company product line and configured live product and software demonstrations.
Developed and managed complex sales programs and project structures, schedules, budgets and resource plans.
Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
Built relationships through exceptional client service delivery and maintained productive networks to support business development.
Tracked sales data for analysis and forecasting.
Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
Configured and modified product systems to meet customer-specific needs.
Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Sales Engineer
KINLONG HARDWARE INDIA PVT LTD
06.2017 - 12.2018
Managed technical integration, systems engineering program management, customer support and program management.
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Designed and delivered product training for clients.
Identified and supported resale opportunities to achieve sales plans.
Liaised with assigned accounts to foster relationship development.
Suggested ideas for product evolution and new product variants.
Developed and implemented pursuit plans for opportunities within assigned key accounts.
Provided input for overall bookings forecasts for assigned accounts.
Submitted booking forecasts, monthly highlights and CRM entries.
Attended trade shows and seminars to promote products and network with industry contacts.
Provided sales forecasts for product sales opportunities within assigned accounts.
Analyzed market trends, competitor performance and product strengths.
Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
Education
Bachelor of Engineering Technology - Mechanical Engineering
UNIVERSITY OF MUMBAI
MUMBAI
04.2001 -
Higher Secondary Certificate - Science
Maharashtra State Board
Dombivli
04.2001 -
Secondary School Certificate -
I.E.S C.P.V.
Dombivli
04.2001 -
Skills
Sales Management
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Accomplishments
Business Development: - Since Joining, developed Business for Mumbai-Pune-Mumbai, with Brand Name Reach to most of Industry Tycoons
Supervision - Supervised sales team to monitor sales activity and goal achievement.
Marketing - Implemented marketing strategies which resulted in growth of customer base.
Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Resolved product issue through consumer testing.
Collaborated with team of other regions in the development of Multiple regional projects.
Timeline
Deputy General Manager
KINLONG HARDWARE INDIA PVT LTD
03.2023 - Current
Zonal Sales Manager
KINLONG HARDWARE INDIA PVT LTD
01.2021 - 02.2023
Senior Sales Engineer
KINLONG HARDWARE INDIA PVT LTD
01.2019 - 12.2020
Sales Engineer
KINLONG HARDWARE INDIA PVT LTD
06.2017 - 12.2018
Bachelor of Engineering Technology - Mechanical Engineering