Shubham Wani

• Administration and managing Exchange online & On prem Exchange server 2013,2016 & 2019, Validation and production, performing daily exchange health check of all servers.
• Handling Load balancing of 8,000 user Mailboxes over appropriate databases and managing 40,000 mailboxes hosted on Exchange Online.
• Performing various EOP tasks, Emails tracing, Rule creation, blocking/allowing domains, emails, creating new rules/organizational configuration when required with the Change requests.
• Adopted cost-effective, useful solutions to implement into current systems.
• Creating Connectors from and to On Prem & Cloud, rules, policy and doing server & organization level configuration in environment according to customer requirement, and performing minor and major changes over the weekend, (like Patching, New server build up or Roll up update etc.)
• Managing environment for email retention and the recovery of mail for litigation.
• Troubleshoot issues both at the client (Microsoft outlook) and server side.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.
• Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
• Implemented Office365 relays on business applications.
• Contributed to development, administration and testing of disaster recovery plans.
• Created & monitored enterprise vault jobs for database backups.
• Performed security and cumulative updates on Exchange On Premise Servers.
• Attended meetings to deliver status reports to key stakeholders.
• Standardized job tasks and trained junior team members on industry best practices and standards.

Managing Hybrid environments, Azure AD connect.

Change management.

Planning and configuring Exchange Online Services – mail flow, connectors, malware filter, spam filter, Yammer.

Troubleshooting issues with Outlook 2013 and 2016.

Managing Exchange Online reports and auditing.

Managing Exchange 2013 users and mailboxes, Archiving, migration.

Troubleshooting Active Sync issues with mobile devices like iPhone, iPad, Android etc.

Deploying and monitoring SharePoint & OneDrive for Business Online.

Databases Issue, Maintenance task and Server Crash & Client Crash NSD review.

Collaborating with Development Team for new enhancement, innovative ideas discussions and application deployments.

Experience in PowerShell Scripting.

• Provided Technical support on DNS, network and Internet related queries for Comcast customers.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Validated results and performed quality assurance to assess accuracy of data.