Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Timeline
Generic
SHUBHAM JASWAL

SHUBHAM JASWAL

Retail Store Manager
Solan

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

6
6
years of professional experience

Work History

Retail Store Manager

F.S.N Brands Marketing Pvt. Ltd (Nykaa)
6 2022 - 06.2024
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Store Manager

Aditya Birla Fashion & Retail Ltd.
10.2018 - 06.2022
  • Recruiting employees for store.
  • Ensuring that entire brand SOP is followed.
  • Maintaining overall image of store by giving best service to customer.
  • Ensuring that quality, customer service, health and safety standards are met – Resolved safety, legal and security issues.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Assuring smooth running of store and achieving store sale target.

Asst. Store Manager

Genesis Colors Pvt. Ltd (Taken over by Reliance Brands)
12.2016 - 10.2018

Education

MBA - SLAES AND RETAIL MARKETING

CHITKARA UNIVERSITY
Rajpura, Punjab
06.2016 - 2018.06

BBA -

Himachal Pradesh University
Shimla,HP
06.2011 - 2014.06

Sangeet Visharad - Odissi Dance

Pracheen Kala Kendra
Chandigarh
11.2010 - 2015.11

Skills

    Systems and software programs

    Goals And Performance

    Store Management

    Relationship Building And Management

    Training And Development

    Team leadership and coaching

Software

Microsoft office

Power BI

POS

Accomplishments

  • Achieved ever monthly highest sale no's in majority of the stores.
  • Conducted Product training for a brand ( Attended by 350+ sale executives)
  • Successfully Managed a Cluster of store in a Region.

Timeline

Store Manager

Aditya Birla Fashion & Retail Ltd.
10.2018 - 06.2022

Asst. Store Manager

Genesis Colors Pvt. Ltd (Taken over by Reliance Brands)
12.2016 - 10.2018

MBA - SLAES AND RETAIL MARKETING

CHITKARA UNIVERSITY
06.2016 - 2018.06

BBA -

Himachal Pradesh University
06.2011 - 2014.06

Sangeet Visharad - Odissi Dance

Pracheen Kala Kendra
11.2010 - 2015.11

Retail Store Manager

F.S.N Brands Marketing Pvt. Ltd (Nykaa)
6 2022 - 06.2024

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SHUBHAM JASWALRetail Store Manager