Shubhangi Gupta
Delhi
Summary
A motivated and results-driven professional seeking to contribute my knowledge and skills in a dynamic organization. My expertise in Risk Management, Compliance, KYC, AML, and Fraud Prevention allows me to effectively analyze data, identify areas for improvement, and enhance operational efficiency. I aim to contribute to both organizational success and personal growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Fraud Analyst
American Express ( Accertify )
Gurugram
06.2022 - Current
- Responsible for the detection and prevention of potential fraud across multiple countries and merchants.
- Investigate suspicious activity by reviewing customer accounts, transactions, and behaviors to identify patterns and prevent financial losses.
- Conduct periodic client reviews to ensure documentation is up-to-date and accurate.
- Implement and recommend improvements to fraud prevention strategies, systems, and policies to enhance security and mitigate risks.
Process Associate
Amazon India
Noida
06.2020 - 06.2022
- Analyzed e-commerce market trends and customer needs using Amazon marketplace data.
- Conducted research and compiled data using an analytical approach to support business growth and decision-making.
- Contributed to improving operational processes based on data-driven insights.
Education
MBA - Specialization in HR And Finance
J.C. Bose University of Science And Technology, YM
04-2022
BBA -
Jagannath International Management School, Indrapr
Delhi05-2020
High School Diploma -
National Victor Public School
New Delhi03-2017
Skills
Skills
Technical Skills
- Risk Management
- Compliance
- Quality Control
- Client Screening
- KYC (Know Your Customer)
- AML (Anti-Money Laundering)
- Onboarding
Soft skills,
- Communication
- Problem solving
- Attention to detail
- Customer focus
- Critical Thinking
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Second rank holder in college in 2nd semester.
- Subject topper in 1st semester in graduation
- Subject topper in 2nd semester in graduation.
Certification
- DIGITAL LEARNING AND CAREER EDGE- By TCS iON
Timeline
Senior Fraud Analyst
American Express ( Accertify )
06.2022 - Current
Process Associate
Amazon India
06.2020 - 06.2022
MBA - Specialization in HR And Finance
J.C. Bose University of Science And Technology, YM
BBA -
Jagannath International Management School, Indrapr
High School Diploma -
National Victor Public School
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