SHUBHANKAR DAHIYA
Rohtak
Summary
Driven Assistant Manager of Operations at UCO BANK, I excelled in leveraging Finacle Software for business development and fostering customer engagement. Achieved innovative solutions for operational challenges, notably during COVID-19, enhancing client investment in SIPs and INSURANCES. Skilled in building lucrative client relationships and developing tailored insurance plans, underscoring a commitment to compliance management and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
UCO BANK
Rohtak
08.2018 - Current
- Collaborated with team members to develop innovative solutions for operational challenges (Lower interest Rate during covid - Educated customers to invest in SIPs and SGBs)
- Developed lucrative relationships with clients to promote future business opportunities
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships, like DSB (Doorstep Banking for senior citizens)
- Analyzed clients' financial positions, liabilities, and assets to determine appropriate coverage levels and the need for appropriate banking products
- Recommended additional products like Term Insurance, Health Insurance, ULIP, SIP, or services based on customer needs
- Educated clients on industry standards, regulations and best practices related to insurance coverage and Banking
- Prepared presentations for prospective customers demonstrating the benefits of specific products or services
- Developed client-specific insurance plans tailored to individual needs and preferences
Education
Bachelor of Science - Science Education
VAISH COLLEGE (MDU UNIVERSITY)
Rohtak09.2016
HIGHER SECONDARY SCHOOL -
VISHWAKARMA PUBLIC SCHOOL
Rohtak05.2012
High School Diploma -
INDUS PUBLIC SCHOOL
Rohtak05.2010
Skills
- Business development
- Customer engagement
- Operations management
- Compliance Management
Certification
JAIIB Qualified
Timeline
Assistant Manager of Operations
UCO BANK
08.2018 - Current
Bachelor of Science - Science Education
VAISH COLLEGE (MDU UNIVERSITY)
HIGHER SECONDARY SCHOOL -
VISHWAKARMA PUBLIC SCHOOL
High School Diploma -
INDUS PUBLIC SCHOOL
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