Shubhita Rakesh

• Working as a Manager in the Large Clients Group, catering to end-to-end credit and banking-related requirements of top corporates

• Worked as a Capital Accounts Manager for the Nariman Point Zone, facilitating end-to-end management and execution of transactions pertaining to FDI, exits, ODI, ECB, international tax payments, and other non-standard FEMA-related transactions.
• Built strong relationships through engagement with various internal and external stakeholders, organizing seminars, study circles on FEMA, training sessions, and by assisting clients/influencers with regulatory reporting requirements in terms of APR, FCGPR, FCTRS, and query resolutions under FEMA.

Worked as a Trade RM for the Elite Trade Relations Group, handling trade and affluent client portfolios of the self-employed segment and HNI customers, managing their export-import transactions, timely closing of pending compliances, thereby building strong client relationships, enabling stakeholder management, and contributing to the business top line.

• Worked as part of the Luxury Sales - Closing Team, responsible for business top-line growth and revenue generation.
• Also worked with the strategy team to conduct a gap analysis through market research and competition study, handled NRI client relationships, and collaborated closely with channel partners and internal stakeholders across the CRM and Sales Operations verticals.

• Project: Streamlining the automobile delivery process at the dealerships of MSIL to minimize customer complaints, and enhance customer experience and journey.
• Involved thorough dealership study, observation of various gaps in the delivery processes, conducting time studies, primary research involving surveys, stakeholder engagement, and providing data-driven insights and recommendations based upon the findings.