Reading, drawing, travelling
Shuvra Mandal
Support Specialist II - Geospatial Data Operations
Pune
Summary
Support Specialist II with 7 years of extensive experience in the Navigation Domain, specializing in Arc GIS, QGIS, and Genesis tools (Cartopia, Coronardo, Vertex). Proven expertise in LOI Sourcing Validation, ensuring the accuracy and quality of sources and LOIs. Key contributor to the Paris Olympic POI sourcing and EV POI project. Skilled in production and support for TMC and Lane tasks in the One ACI project, with a focus on reducing invalid override stamping. As an SME for the Uber ACI project, successfully delivered tasks within SLA and quality standards. Provided production support for the Infosys team as part of the Muskoka project. Recognized for meticulous attention to detail, problem-solving abilities, and a commitment to delivering high-quality results.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Support Specialist II - Geospatial Data Operations
Tomtom India Pvt. Ltd.
9 2016 - Current
- LOI Ground truth validation
- LOI Sourcing Validation and update in Vertex.
- Paris Olympic POI validation and update
- I work on B2C, B2B and MSFT projects.
- I worked on NDE tasks for One ACI Coronardo pilot project
- I was responsible to provide feedback on time to close TMC and Lane tasks
- As a part of SME of my team I helped to reduce invalid override stamping of our team.
- Worked well in a team setting, providing support and guidance
DCA
Tomtom India Pvt. Ltd.
09.2012 - 07.2015
- Worked with Muskoka team to provide production support to Infosys and other clients.
- Part of TMC team.
- Team member of Sourcing team to prepare source for digital map.
- Received Star performer Award 2018
- Received CPP Global Award for highest Edit count 2015
GIS Engineer and Team Lead
Gram Panchyat Dept. WestBengal
08.2008 - 05.2010
- Implemented collected data to enhance design and development of drawings.
- Worked closely with Senior Designer by providing program support and fulfilling delegated responsibilities.
- Proficient in GIS analysis, documentation and mapping.
- Supported real estate departments to assist in development of boundaries, utility locations and mapping.
Education
M.A. - English
Baburaoji Gholap Collage
04.2011 - 03.2013
B.A. - English
Calcutta University
06.2005 - 10.2008
Skills
Strong technical aptitude coupled with good analytical skills
Perfectionist disciplined & highly organized
Basic SQL
Expertise in complex features of TT specs like TMC and Lane
Well acquainted with GIS & RS technology to generate World Wide Digital Maps & Navigation Maps
Good knowledge of Arc GIS application and modules like Arc Map, Arc Catalog, Arc Toolbox etc
Active Listening
Written Communication
Certification
Perusing Data analyst, ExcelR, Pune, Pursuing
Interests
Timeline
DCA
Tomtom India Pvt. Ltd.
09.2012 - 07.2015
M.A. - English
Baburaoji Gholap Collage
04.2011 - 03.2013
GIS Engineer and Team Lead
Gram Panchyat Dept. WestBengal
08.2008 - 05.2010
B.A. - English
Calcutta University
06.2005 - 10.2008
Support Specialist II - Geospatial Data Operations
Tomtom India Pvt. Ltd.
9 2016 - Current
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