Shweta Dhole

Providing assistance to the passenger at the arrival and depature.
Assured smooth journeys for travelers.
Resolved problems by supplying necessary airport details.

Monitored customer feedback closely to identify trends and implement corrective actions as necessary.

Assisting and coordinating with the sales team. Assisting the Front Office team.

Assisting with inventory control. Organizing

staff meetings and updating calendars. Processing company receipts, invoices, and bills. Assisting and supporting management.

• Exceled in handling escalated calls, effectively resolving complex issues while maintaining customer loyalty.
• Improved customer satisfaction by providing timely and efficient resolutions to inquiries.