SHWETA KATKAR
Pune
Summary
I am an experienced Analyst in Financial Services, dedicated to delivering exceptional performance and quality checks in transactional operations. With a strong background in compliance and training, I excel at managing complex processes while supporting team growth and efficiency. My focus on continuous improvement and effective communication enables me to contribute positively to my organization's success
Overview
5
5
years of professional experience
Work History
Senior Analyst
Northern Trust Operating Services
Pune
04.2022 - Current
- Responsible for Processing and Quality check of wide range of dealing transactions mainly consisting of daily request of subscriptions, redemptions, switches and transfers through internal system
- Processing and understanding different instruction documents like AML documents, keeping in mind FACTA/CRS and due diligence procedures
- Responsible of MFDD UK and Ireland dealing teams
- Carrying out complex activities and significant financial, client and or internal business impact
- Maintaining Client confidentiality by following international policies like GDPR
- Responsible to work on both Onshore and Offshore funds for UK dealing team and escalate to onshore partners if found any error or glitch on instructions
- Consulting with Onshore counterparts, determining business needs, providing improvement solutions and offering support to learn and new hires within established standards
- Received Team and Manager's appreciation for conducting process related training
- Received Client appreciation for completing urgent tasks on time
Financial Services Representative
DST Worldwide Services (SS&C Technologies)
Pune
10.2019 - 03.2022
- Company Overview: Financial services provider specializing in technology and outsourcing solutions
- Responsible for Core processing for multiple work types including complex transactions
- Maintaining & completion of volume on time Day to day processing work
- Quality checks and assurance, providing additional support to different clients
- Internal trainer for new joiners, query solving and creating checklist
- Providing support to manager for EOD reports & Onshore for priorities work
- Quite Experienced in Customer Support and Back Office in financial markets
- Responsible for registration of new investors account and approving onboarding & placing trades
- Reviewing orders and accounts of the investors to avoid fraudulent activities
- Reconciliation of trades received and posted to trading platform versus manual tracking system
- Managed a team of four members to place client's orders, bulk orders and responsible for client database management and team quality reports
- Proficiency in KYC and ensuring compliance
- Involved in the training process of newly hired Professionals and guiding them in the log in process
- SPOT Award for Year 2019 & 2022 for achieving 100% Quality & consistent performance
- Financial services provider specializing in technology and outsourcing solutions
Education
PGDM -
Mumbai University
07.2024
M.Com -
Pune University
04.2019
B.Com -
Pune University
06.2017
Skills
- Attention to detail
- Accuracy
- Time management
- Multitasking
- Effective communication
- Client handling
- Training
- Mentoring
Accomplishments
- Achievement in Quality Performance Employee of the Quarter Q3 2024
- Received two SPOT Awards for achieving 100% quality and Consistent performance in my role, reflecting dedication to excellence in service.
Hobbies and Interests
- Regulatory compliance (FATCA, CRS, SEC)
- Process improvements & Efficiency in operation
Timeline
Senior Analyst
Northern Trust Operating Services
04.2022 - Current
Financial Services Representative
DST Worldwide Services (SS&C Technologies)
10.2019 - 03.2022
PGDM -
Mumbai University
M.Com -
Pune University
B.Com -
Pune University
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