SHWETA SINGH

Building a good relationship with the customer and working with them in delivering professional services. We are a global technology company offering solutions, consulting, and managed services for small, medium, and large companies. We offer a complete range of products, solutions, and services varying from Automation, IoT, Cloud, DevOps, Big Data & Analytics, and Emerging Technologies, amongst others, ensuring that in being ready for the digital world, your business is at the forefront.

• Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
• Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
• Generate a business account plan with the team,working on the revenue and targets achievement.

• Dealing with the CEO’s of the companies
• Providing knowledge regarding the Digital Signature Certificates on Class 3 and
• Class 2 individual either organization level
• Achieving monthly based targets
• Bringing sales to the company

• Establish correct expectations, enforce relief and resolve through effective communication
• Analyze and monitor customer Problem Reports (PR's)and analyzing the error Trend and sharing the report
• Assist to the team with day-to-day work and solving complex problems by applying motivational and analytical strategies
• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
• Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
• Analyzed and solved multi-faceted problems that effected executive leaders and business Initiative
• Integrated logistics systems into company processes to improve operations and manage work orders and price changes.