Summary
Overview
Work History
Education
Skills
Task
Projects
Certification
Accomplishments
Timeline
Generic
Shweta Verma

Shweta Verma

Certified Scrum Master | Technology Analyst

Summary

A Certified Scrum Master working as a Technology Analyst in Infosys with a total experience of close to 7 years in IT. Proactive, goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a rapid ability to acquire and utilize new skills.

Overview

7
7
years of professional experience
4
4
Certifications

Work History

Technology Analyst

Infosys Ltd.
07.2022 - Current
  • Acted as a Scrum Master, facilitating Scrum ceremonies (Daily Standups, Sprint Planning, Reviews, and Retrospectives) to foster team collaboration and ensure adherence to Agile principles.
  • Coached the development team in Agile methodologies, helping to remove impediments and enhance team dynamics, which led to improved collaboration and efficiency.
  • Resolved complex technical issues through rigorous troubleshooting and root-cause analysis, minimizing downtime and disruptions to business operations.
  • Provided technical and functional recommendations based on project requirements.
  • Identified system issues and recommended changes to close system holes.
  • Boosted team productivity with agile project management techniques, leading to faster delivery of high-quality products.
  • Improved software quality by conducting thorough code reviews and implementing best practices.

Senior Software Engineer

Tata Consultancy Services
06.2020 - 07.2022
  • Enhanced software functionality by identifying and resolving complex technical issues.
  • Mentored junior developers, fostering professional growth and enhancing team productivity.
  • Developed scalable applications using agile methodologies for timely project delivery.
  • Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
  • Estimated work hours and tracked progress using Scrum methodology.

Systems Engineer

Tata Consultancy Services
07.2018 - 06.2020


  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Assisted with deployment issues by clarifying user questions and identifying problems.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Tested and deployed scalable and highly available software products.

Education

B.Tech. -

Pranveer Singh Institute of Technology, Kanpur, A.K.T.U.

Skills

Scrum Framework (Ceremonies), Backlog Management, User Story Development,Continuous Improvement

Task

  • Collaboratively work with all team members to deliver the increments successfully.
  • Guide and implement scrum to juniors in terms of ceremonies of scrum.
  • Implementing scrum and making sure scrum ceremonies happen as
    per the scrum guidelines.
  • Managing the entire release on Jenkins, from requirement
    gathering to creating user stories, estimating PBIs, tracking bugs,
    giving client demo and help to update the backlog as per client feedback with Scrum master.
  • Delivered multiple successful releases with 100% client satisfaction.

Projects

Client: Infosys Ltd., Noida, India (July 2022 to current)


Project: Cathay Pacific Airway (Dec 2023 to current)

                  Roles & Responsibilities:

  • Assisting the scrum master with the scrum ceremonies.
  • Performed the scrum ceremonies like Daily standup, review and retrospective, PB refinement.
  • Removing Impediments along with scrum team.
  • Managing Agile workflow with scrum master role.
  • Development of new enhancement and fixes of existing defects, Defect Management.
  • Resolving client’s issues along with team members
  • Preparing Standard Operating Procedure of different functionalities
  • Leading the team of 3, resolving there doubts regarding requirements and code review for them along with guiding scrum values.
  • Proposing solutions for fix of defect.
  • Analyzing the code for any issue reported by users and perform the changes with sanity testing.

                   Technologies:

  • Frontend – HTML, CSS, Angular
  • Backend – Java 8 and above
  • DB – PostgreSQL, MSSQL
  • Server – Tomcat
  • DevOps tool – Jenkins
  • Version maintenance– GitHub
  • Issue and project tracking tool: Jira
  • Cloud– AWS bucket
  • Encryption/Decryption tool – Kelopatra

                      Tasks:

  1. Performed Scrum ceremonies.

  2. Managing Agile workflow through Scrum.

  3. Worked as developer towards projects enhancement.


Project: MHP (Mental health parity) modernization

                Roles & Responsibilities:

  • Development of new requirement and fixes of existing defects
  • Sanity Testing
  • Preparing Standard Operating Procedure of different functionalities

                Technologies:

  • Alteryx designer
  • DevOps tool – Jenkins
  • Issue and project tracking tool: Jira

               Tasks:

· Workflow Development (Nov 2022 – Dec 2023)

1. Role: Senior Developer

2. Technologies: Alteryx designer software tool.


Client: Tata Consultancy Services, Mumbai, India (July 2018 to July 2022)


Project – Global Data Management System For Leading Telecommunication Company

                Roles & Responsibilities:

  • Requirement Analysis
  • Development of new requirement and fixes of existing defects
  • Defect Management
  • Resolving client’s issues along with team members
  • Managing Agile workflow
  • Sanity Testing
  • Preparing Standard Operating Procedure of different functionalities

                Technologies:

  • Frontend – HTML, CSS, Angular 6
  • Backend – Core Java
  • DB – PL/SQL, Oracle
  • Server – Red hat JBOSS, Tomcat
  • DevOps tool – Jenkins
  • Version maintenance -SVN

                Tasks:

 Front-end Application (June 2018 – July 2019)

1. Role: Junior developer

2. Technologies: HTML/CSS , Core Java, JDBC

· Standalone Application (July 2019 – April 2022)

1. Role: Senior Developer

2. Technologies: PL/SQL, Basic angular Core Java, Javascript


Certification

Certified Scrum master

Accomplishments

  • Awarded as “On the Spot Award” twice at TCS.
  • Awarded as “Special Initiative Award” twice at TCS.
  • Awarded as ‘Service and commitment award' at TCS.
  • Awarded as "Best Team performance" award at Infosys.

Timeline

Certified Scrum master

05-2025

JIRA. Agile methodology

05-2025

Alteryx

12-2023

Java, Spring Boot, Jenkins, Azure DevOps

01-2023

Technology Analyst

Infosys Ltd.
07.2022 - Current

Senior Software Engineer

Tata Consultancy Services
06.2020 - 07.2022

Systems Engineer

Tata Consultancy Services
07.2018 - 06.2020

B.Tech. -

Pranveer Singh Institute of Technology, Kanpur, A.K.T.U.
Shweta VermaCertified Scrum Master | Technology Analyst