SHYAM GOPINATH C
Strategic HR Leader | SHRM-SCP Certified | ICF-Associate Certified Coach
Bengaluru,KA
Summary
Strategic HR leader with over 15 years of experience in IT, SaaS, FinTech, and EdTech sectors, skilled in partnering with global leadership teams to design, govern, and scale people systems for established organizations in the GCC.
Proven success in building HR operations in India that align with global standards, facilitating rapid workforce growth while ensuring governance, compliance, and cultural alignment.
Recognized for effectively bridging global HR strategy with local execution, supporting organizations in scaling India GCCs and product firms from early-stage development to readiness for 300-1,000+ employees.
Strong collaborator with Global CHROs and cross-border stakeholders, certified as SHRM-SCP and ICF-ACC, with deep expertise in HR strategy, organizational design, workforce planning, leadership coaching, change management, culture building, and analytics-driven decision-making to drive sustainable business outcomes.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Manager – HR Business Partner & TA Lead (India HR Head)
Arbor Education (GCC)
08.2023 - Current
- India HR leader for a GCC environment with 600+ global workforce, partnering closely with UK-based leadership and Global CHRO; direct accountability for 250–300 employees in India.
- Designed India GCC people operating model, enabling scale from 20 to 300+ employees in 24 months, aligned to global governance standards.
- Reduced hiring costs by 21% and maintained time-to-hire below 40 days for 80% of roles.
- Built a Graduate Hiring Program, creating a sustainable early-career talent pipeline.
- Led employer branding initiatives in Technopark, improving talent quality and retention.
- Architected HR systems, processes, and people strategy designed to support future 600–1000 employee scale.
- Spearheaded HR policy transformation to ensure governance, HR compliance, and audit alignment.
- Represented India HR in cross-border initiatives that supported alignment with UK operations.
- Led engagement programs, town halls, and ER processes that improved workplace culture.
- Conducted salary benchmarking and equity audits with AON, improving internal parity.
- Utilized HR analytics in salary decisions, workforce planning, and strategic recommendations.
- Owned annual HR budget including manpower cost, hiring budgets and engagement spend.
- Implemented systems of HRMS to enhance automation, compliance, and data accuracy.
- Maintained 13% attrition and
- Strengthened HR policies and people operations frameworks for supporting scalable growth.
Senior Manager - HRBP (India-HR Head)
DLT ledgers
08.2021 - 08.2023
- Managed HR operations for a product GCC
- Led India HR operations for a product GCC operating within a ~250+ global workforce.
- Executed HR Strategy and organizational development initiatives during rapid scaling.
- Provided advice on workforce planning, organizational structures, and talent management to senior leadership, thus ensuring appropriate alignment with the business.
- Collaborate with CXOs in workforce planning and talent architecture.
- Strengthened HR compliance, governance mechanisms, and policy structures.
- Enhanced employer value proposition and built TA dashboards for hiring governance.
- Led engagement programs, town halls, and ER processes to improve workplace culture.
Assistant Manager – HRBP
Suntec Business Solutions
05.2016 - 08.2021
- Enterprise HR operations oversight
- HRBP for a 1000+ employee business unit within a large enterprise.
- Worked with corporate HR teams governing 2000+ global workforce.
- Decreased attrition to 12% with targeted ER interventions and data-driven HR insights.
- Developed the HR Buddy Program, which increased resolution by 30%.
- Appraisal completion increased to 88% with the implementation of OKR-based PMS.
- Led onboarding and engagement initiatives contributing to Great Place to Work (GPTW) recognition.
- Institutionalized communication rhythms to improve transparency and alignment.
Senior HR Officer
Scope International (Standard Chartered Bank)
01.2014 - 01.2015
Corporate HR Executive
ITC InfoTech
01.2012 - 01.2014
HR Generalist
BCS | Future Focus Infotech
01.2010 - 01.2012
Education
M.B.A. - HR & Marketing
Anna University
Chennai, IndiaB.Sc. - Biochemistry
Sri Ram College
Chennai, IndiaSkills
HR Strategy & People Strategy
Strategic HR Business Partnering
Workforce Management
Talent Acquisition & Early Careers Programs
Leadership Coaching & Mentoring
Compensation Benchmarking & Rewards
Succession Planning & Leadership Development
HRMS Implementation
HR Compliance, Risk & Audit Readiness
HR Analytics & Cost Optimization
Employee Relations
Communication & Interpersonal Skills
Accomplishments
- Scaled two organizations from 0 to 250+ employees within 24 months.
- 13% Overall Attrition and less than 5% Regretted Attrition.
- Built HR frameworks capable of supporting 500–1000+ workforce scale.
- Reduced hiring cost by 21% through TA optimization strategies.
- Implemented HRMS to increase automation and OKR for effective performance management.
- Owned HR budgets, including manpower, hiring, L&D, and engagement spend.
Certification
SHRM – Senior Certified Professional (SHRM-SCP) | 2025
AWARDS
Suntec Business Solutions' 2018 Lakshya Award for Best Employee of the Year., Among the six vice presidents, only the assistant manager was chosen for the ISHA Leadership Development Program., Active HR thought leader on LinkedIn, guest instructor and mentor for MBA students., 16+ years of experience as a certified Yoga Alliance teacher who promotes personal growth., Toastmasters Club: Speech Contest Finalist; VP-Education.
TOOLS
- HRMS (Oracle PS/Workday)
- Power BI
- AI – Enthusiast (Perplexity/Chat GPT/Gemini)
Timeline
Manager – HR Business Partner & TA Lead (India HR Head)
Arbor Education (GCC)
08.2023 - Current
Senior Manager - HRBP (India-HR Head)
DLT ledgers
08.2021 - 08.2023
Assistant Manager – HRBP
Suntec Business Solutions
05.2016 - 08.2021
Senior HR Officer
Scope International (Standard Chartered Bank)
01.2014 - 01.2015
Corporate HR Executive
ITC InfoTech
01.2012 - 01.2014
HR Generalist
BCS | Future Focus Infotech
01.2010 - 01.2012
B.Sc. - Biochemistry
Sri Ram College
M.B.A. - HR & Marketing
Anna University