Gaming
Shyam Kumar
Parts Manager
Chennai,Tamil Nadu
Summary
Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.
Overview
15
15
years of professional experience
2
2
Languages
4
4
years of post-secondary education
5
5
Certificates
Work History
HR Account Manager
Charles Motors
Tuticorin
04.2023 - Current
- Directed the benefits administration process, ensuring enrollment accuracy and timely claim management.
- Cultivated relationships with external vendors, successfully negotiating contracts for maximum cost savings.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Developed and implemented various procedures to improve accounting process.
- Devised hiring and recruitment policies for [Number]-employee company.
Dealership Controller
Charles Motors Kovilpatti
Kovilpatti
09.2017 - 04.2023
- Enhanced profitability by pinpointing potential cost savings and implementing strategic measures.
- Maintained strong relationships with vendors to negotiate favorable pricing on parts, supplies, and services.
- Performed monthly reconciliations of accounts, swiftly addressing discrepancies for accurate records.
- Advised executive management on strategic financial decisions affecting the overall growth of the dealership business operations.
- Collaborated with department managers to create annual budgets that aligned with company goals and objectives.
Parts Manager
Charles Motors
Kovilpatti
09.2017 - 04.2023
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders
- Enhanced organizational efficiency by restructuring the parts department to align with changing trends.
- Optimized inventory to minimize the buildup of outdated or excess parts.
- Implemented targeted solutions after identifying inefficiencies, leading to significant cost savings.
- Efficiently resolved warranty claims by collaborating with manufacturers to address issues.
- Optimized inventory management by enhancing demand forecasting to minimize unnecessary capital investment.
- Implemented an efficient response framework that boosted customer satisfaction for parts inquiries and orders.
- Provided exemplary customer service by helping customers find specific parts and navigate ordering.
Finance and Accounting Manager
Charles Motors
Tuticorin
09.2017 - 03.2023
- Evaluated risks and opportunities to create strategies for loss reduction and gain enhancement.
- Created and maintained financial databases for data entry, tracking and reporting.
Service Manager
Charles Motors Kovilpatti
Kovilpatti
08.2018 - 03.2019
- Implemented strategies to increase customer service satisfaction ratings
- Resolved customer complaints in professional and timely manner
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels
Restaurant Owner
Merit College Of Education
Ambasamudram
06.2012 - 07.2016
- Established inventory management systems to optimize food cost control and reduce waste.
- Oversaw payroll management, executed daily deposits, and enforced cost control measures.
Data Entry Intern
Infoplus Technologies
Chennai
04.2010 - 05.2011
- Developed and implemented data entry operations
- Facilitated accurate data entry for team members, enabling concentration on strategic responsibilities.
Education
Bachelor of Information Technology - Information Technology
S.Veerasamy Chettiar College of Engineering
Puliyangudi 06.2005 - 06.2009
Skills
Operations management
Additional Information
With over 6 years of experience managing automotive parts inventories for high-volume dealerships, I have honed my skills in supply chain logistics, cost reduction strategies, and streamlining inventory systems to minimize waste and maximize efficiency.
Interests
Financial Planning and Investment Strategies
Hosting parties and events
Elder or child care
Timeline
Building Customer Loyalty
04-2025
Building Rapport with Customers
04-2025
Excel 2024 Essential Training (Office 2024/LTSC)
04-2025
Supply Chain Basics for Everyone
04-2025
Supply Chain Foundations
04-2025
HR Account Manager
Charles Motors
04.2023 - Current
Service Manager
Charles Motors Kovilpatti
08.2018 - 03.2019
Finance and Accounting Manager
Charles Motors
09.2017 - 03.2023
Dealership Controller
Charles Motors Kovilpatti
09.2017 - 04.2023
Parts Manager
Charles Motors
09.2017 - 04.2023
Restaurant Owner
Merit College Of Education
06.2012 - 07.2016
Data Entry Intern
Infoplus Technologies
04.2010 - 05.2011
Bachelor of Information Technology - Information Technology
S.Veerasamy Chettiar College of Engineering
06.2005 - 06.2009
Languages
English
Intermediate (B1)
Tamil
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
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