SHYAMA S
6/86,Sasi Bhavan, Thirunanthikarai,Kulasekharam, Kanyakumari.
Summary
- Ready to leverage technical discrimination and interpersonal skills to contribute to the seamless operation
- Results-driven Software Developer specializing in ERP and CRM solutions with a strong dedication to creating innovative and efficient software applications.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Jr.Software Developer
Asianet Satellite Communications.Ltd. 2nd floor,Carnival Technopark,Kazhakuttom
Trivandrum
09.2021 - Current
- Managed the CRM application for broadband and digital connections utilizing ERP software.
- Created training materials for new employees related to issue resolution procedures and Conducted training sessions for fellow employees on SAP portal usage and other essential business functions.
- Analyzed and tested applications prior to launch to remedy last minute issues.
- Collaborated with the Verso Altima team to successfully launch cable TV software.
- Delivered technical and administrative support for debugging and troubleshooting application and network-related issues at both user and administrative levels.
- Developed proficiency in SAP BRIM (Billing and Revenue Innovation Management) with a focus on enhancing resume functionalities
- Implemented and optimized SAP BRIM solutions for effective billing and revenue management processes in the context of broadband and cable TV connections.
AR Associate
Guide House
Nagercoil
07.2021 - 09.2021
- Developed and maintained billing system procedures to ensure accuracy of invoices.
- Conducted credit checks on new customers, established customer payment terms and monitored customer account balances.
Education
B-Tech - Information Technology
St. Xavier's Catholic College of Engineering
Nagercoil09-2020
HSC -
S.R.K.B.V.M.H.S. School
Kulasekharam.03-2016
SSLC -
S.R.K.B.V.M.H.S. School
Kulasekharam.04-2014
Skills
- Ability to integrate ERP and CRM systems seamlessly for streamlined business processes
- System customization and configuration
- Business process analysis
- User training and support
- Quality assurance and debugging
- Database management SQL
- SAP BRIM billing configurations
Training Programs
- Robotics training program, Hiltek, SXCCE
- Participated in the International Conference on Computational Intelligence and Theoretical Sciences.
Certification
- Completed PHP programming through assessment administered by ICT academy.
- Completed Database Design and Programming with SQL administered by ORACLE academy.
Accomplishments
Recognized as the Employee of the Month for November at Asianet Satellite Communications for outstanding achievements in coordinating and managing go-live cycles, conducting training sessions, and serving as a dedicated Single Point of Contact (SPOC) during the critical CATV-Zenith implementation project
Affiliations
- I am currently undergoing training as a Full Stack Java Developer through Simplilearn.
- I am actively studying SAP BRIM functionality and configuration through an ebook available on SAP Press.
Disclaimer
This resume is provided for informational purposes only. The information presented is accurate to the best of my knowledge and belief.
Personal Details
- Date of Birth: 14-12-1998
- Gender: Female
- Nationality: Indian
Languages
Malayalam
First Language
Tamil
Proficient (C2)
C2
English
Advanced (C1)
C1
Programming Languages Known
- SQL Script
- JAVA
Timeline
Jr.Software Developer
Asianet Satellite Communications.Ltd. 2nd floor,Carnival Technopark,Kazhakuttom
09.2021 - Current
AR Associate
Guide House
07.2021 - 09.2021
B-Tech - Information Technology
St. Xavier's Catholic College of Engineering
HSC -
S.R.K.B.V.M.H.S. School
SSLC -
S.R.K.B.V.M.H.S. School
- Completed PHP programming through assessment administered by ICT academy.
- Completed Database Design and Programming with SQL administered by ORACLE academy.
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