Sibin Raj
Kochi
Summary
Accomplished Senior Operations Executive with a proven track record at Access Insurance Pvt Ltd, enhancing productivity and operational excellence through forecasting and influential mentoring. Spearheaded initiatives that significantly improved organizational development, achieving key operational objectives. Expert in coaching, with a knack for fostering team growth and driving results.
Overview
3
3
years of professional experience
Work History
Senior Operations Executive
JustBuyy Insurance
Kochi
2024.03 - 2025.02
- Analyzed existing operations and identified areas of improvement while developing solutions to increase productivity.
- Communicated with departmental leaders to identify and solve daily operations issues.
Assistant Operations Manager
Access Insurance Pvt Ltd
Kochi
2023.10 - 2024.02
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
- Drafted policies, procedures, and protocols related to operations management.
- Developed and implemented operational procedures to ensure efficient workflow.
- Prepared detailed reports summarizing operational objectives achieved over a given period of time.
- Monitored new employees, evaluated training programs and reported progress to supervisors.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Communicated clear action plans to optimize results and successfully execute operational activities.
- Ensured that all operational tasks were completed within established timeframes.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Senior Operations Executive
Access Insurance Pvt Ltd
Kochi
2021.11 - 2023.10
- Communicated with departmental leaders to identify and solve daily operations issues.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Commerce - Computer Applications Development
Bharata Mata College
Aluva2020-03
High School Diploma -
Kendriya Vidyalaya
Ernakulam2017-03
Skills
- Forecasting
- Productivity improvement
- Organizational development
- Influencing skills
- Operational excellence
- Coaching and mentoring
Timeline
Senior Operations Executive
JustBuyy Insurance
2024.03 - 2025.02
Assistant Operations Manager
Access Insurance Pvt Ltd
2023.10 - 2024.02
Senior Operations Executive
Access Insurance Pvt Ltd
2021.11 - 2023.10
Bachelor of Commerce - Computer Applications Development
Bharata Mata College
High School Diploma -
Kendriya Vidyalaya