SIDDARTH KATAKAMSETTI

Promoted from React Developer to Executive level after demonstrating business acumen and technical versatility. Transitioned to Founder Office to manage critical operations across infrastructure, customer success, and business development while working closely with founder on strategic decisions.

• Managed AWS infrastructure for 10+ enterprise customers across education, BFSI, and enterprise sectors, administering 8-10 production servers with RDS databases and AWS services, providing 24/7 on-call support. Deployed updates to legacy Java applications and 2+ React PWA platforms, monitoring AWS service health with CloudWatch, RDS, and CloudFront, achieving
• AWS Administration & Cost Optimization: Identified and negotiated $2,000+ CloudFront billing discrepancy with Amazon and secured refund. Performed comprehensive AWS cost analysis and optimization; reduced cloud expenses by 5-10%. Managed AWS account administration, billing, cost forecasting, and all billing dispute resolution.
• Managed relationships with 10+ enterprise customers in UAE, Singapore, US, and India, negotiating final contract pricing for Unacademy testing platform (250,000+ concurrent student users). Led PSB Academy project as primary point of contact, coordinating 10 internal team members and 30+ customer stakeholders through complete implementation lifecycle over 6 months.
• Project Management & Execution: Managed full project lifecycle from requirements gathering, technical design, UAT, to production deployment. Conducted training sessions and demos for 30-40+ overseas stakeholders. Served as technical bridge between customers, engineering teams, and leadership; provided daily stakeholder updates to founder on project progress and issues.
• Third-Party Integrations: Led integration development for multiple customers including WhatsApp (RV Group), Zoom, payment gateways, and messaging platforms. Conducted initial discovery meetings with integration partners (Twilio, Mathlib, Gupchup) to scope requirements and implement solutions.
• Sales & Business Development: Conducted 8-9 customer calls daily including sales demos, technical presentations, and contract negotiations. Negotiated vendor agreements (GoDaddy, integration partners) to optimize costs. Managed revenue operations including invoice tracking, contract renewals, and payment collection.
• Cross-functional Leadership: Collaborated directly with founder on strategic business decisions and customer growth initiatives. Maintained continuous communication with C-suite executives from international customers. Traveled to customer sites for onboarding and requirement validation. Participated in SOC 2 audit processes.
• Developed responsive React-based Progressive Web Application (PWA) for telecalling lead management system with real-time call logging, lead enquiry tracking, and mobile-optimized interface for phone and desktop usage.