Summary
Overview
Work History
Education
Skills
Timeline
Generic
SIDDARTH I GOUDAR

SIDDARTH I GOUDAR

Assistant Manager - MICE Operation
Bangalore

Summary

  • Post-Graduation (MTA) with 10 years of experience in Travel Operation.
  • Presently associated with SOTC Travel Limited as Assistant Manager for MICE Operations.
  • Abilities to manage operations within budgetary constraints with a pragmatic approach to getting the required results.
  • An effective communicator with good decision making and interpersonal skills.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Assistant Manager - MICE Operations

SOTC India Ltd
Bangalore
09.2022 - Current
  • Planning and Preparing Customized Travel Proposal as per Corporate need and budget.
  • Through Knowledge about destination.
  • One point of contact once the booking confirmed for all the travel requirement.
  • Interacting with corporate company all levels of management to get the complete details regarding the group.
  • Responsible for handling entire operations of booking for the particular group or file like Visa, Insurance, Flight and Land arrangement.
  • Handling Multiple groups at a same time.
  • Negotiating with Suppliers, Vendors and DMC to get the best cost with quality service and increase the margin on the file.
  • Discussing directly with Embassy for Visa appointment and handling the complete visa process.
  • Coordinating with sales team for smooth flow of tour from booking to departure and return.
  • Escorting the group.


Assistant Manager - Operations

Evolve Back Resort
Bangalore
03.2022 - 09.2022
  • Fully Knowledge about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and service.
  • Track all reservations picked up from online like hotel website, OTA GDS and offline like Travel Agent.
  • Confirm all confirmations, cancellations and/or modifications to and from the hotels as well as calls from guests and travel agent.
  • Assist the sales team in setting their rates and maintain the in-house reservations systems.
  • Assisted guests when issues arise that are beyond the capabilities of the Travel Agents or Guest Service staff.


Senior Consultant - Operations

FCM Travel Solutions
Bangalore
02.2019 - 03.2022
  • Planning and Preparing Proposal for For FIT, GROUP and Corporate Clients as per needs and budget.
  • Completely handling the file once confirmed like Land Service, Hotel, Flight, Visa and Insurance.
  • One Point of contact for client for all their quires.
  • Negotiating with Vendors, Suppliers, Hotels and DMC for the best price and service.
  • Taking the complete responsibility of visa assistance.
  • Responsible for smooth flow of tour from booking to departure and return.



Assistant Manager - MICE Operations

Benchmark Incentive & Leisure Travels Pvt Ltd
Bangalore
07.2015 - 02.2019
  • Planning and Preparing the proposal for the Corporate Group and Leisure Group.
  • Through knowledge about all the destination.
  • Meeting with Corporate to closure of business.
  • Interacting with corporate company all levels of management to get the complete details regarding the group.
  • One point contact for all travel quires and requirement.
  • Handling multiple files at same time and responsible for all the operations of the group.
  • Building the relationship with Airline, Hoteliers, DMC, Suppliers and Vendors.
  • Complete Visa Assistance like fixing appointment for group visa after discussing with embassy, assisting with visa documents.
  • Strong Negotiation with DMC, Hotel, Airline and suppliers for Price without compromising the service.
  • Escorted Group - Thailand, Malaysia, Singapore, Srilanka, Dubai, Hongkong,China, Bali, Mauritius, Switzerland, France, Austria, Czech Republic, Budapest, Russia, Major Domestic Place in India.

Travel Executive

Make My Trip
Bangalore
06.2012 - 04.2015
  • Ticketing - Amadeus
  • Counter Sales For FIT and GIT Packages
  • Hotel and Land confirmation
  • Visa/Insurance Process Assistance

Education

Master of Tourism Administration (MTA) - Tourism And Travel Management

Christ University
Bangalore
06.2010 - 05.2012

Skills

Expertise in providing high value-added services to customers

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Timeline

Assistant Manager - MICE Operations

SOTC India Ltd
09.2022 - Current

Assistant Manager - Operations

Evolve Back Resort
03.2022 - 09.2022

Senior Consultant - Operations

FCM Travel Solutions
02.2019 - 03.2022

Assistant Manager - MICE Operations

Benchmark Incentive & Leisure Travels Pvt Ltd
07.2015 - 02.2019

Travel Executive

Make My Trip
06.2012 - 04.2015

Master of Tourism Administration (MTA) - Tourism And Travel Management

Christ University
06.2010 - 05.2012

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SIDDARTH I GOUDARAssistant Manager - MICE Operation