SIDDARTH I GOUDAR
Assistant Manager - MICE Operation
Bangalore
Summary
- Post-Graduation (MTA) with 10 years of experience in Travel Operation.
- Presently associated with SOTC Travel Limited as Assistant Manager for MICE Operations.
- Abilities to manage operations within budgetary constraints with a pragmatic approach to getting the required results.
- An effective communicator with good decision making and interpersonal skills.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Assistant Manager - MICE Operations
SOTC India Ltd
Bangalore
2022.09 - Current
- Planning and Preparing Customized Travel Proposal as per Corporate need and budget.
- Through Knowledge about destination.
- One point of contact once the booking confirmed for all the travel requirement.
- Interacting with corporate company all levels of management to get the complete details regarding the group.
- Responsible for handling entire operations of booking for the particular group or file like Visa, Insurance, Flight and Land arrangement.
- Handling Multiple groups at a same time.
- Negotiating with Suppliers, Vendors and DMC to get the best cost with quality service and increase the margin on the file.
- Discussing directly with Embassy for Visa appointment and handling the complete visa process.
- Coordinating with sales team for smooth flow of tour from booking to departure and return.
- Escorting the group.
Assistant Manager - Operations
Evolve Back Resort
Bangalore
2022.03 - 2022.09
- Fully Knowledge about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and service.
- Track all reservations picked up from online like hotel website, OTA GDS and offline like Travel Agent.
- Confirm all confirmations, cancellations and/or modifications to and from the hotels as well as calls from guests and travel agent.
- Assist the sales team in setting their rates and maintain the in-house reservations systems.
- Assisted guests when issues arise that are beyond the capabilities of the Travel Agents or Guest Service staff.
Senior Consultant - Operations
FCM Travel Solutions
Bangalore
2019.02 - 2022.03
- Planning and Preparing Proposal for For FIT, GROUP and Corporate Clients as per needs and budget.
- Completely handling the file once confirmed like Land Service, Hotel, Flight, Visa and Insurance.
- One Point of contact for client for all their quires.
- Negotiating with Vendors, Suppliers, Hotels and DMC for the best price and service.
- Taking the complete responsibility of visa assistance.
- Responsible for smooth flow of tour from booking to departure and return.
Assistant Manager - MICE Operations
Benchmark Incentive & Leisure Travels Pvt Ltd
Bangalore
2015.07 - 2019.02
- Planning and Preparing the proposal for the Corporate Group and Leisure Group.
- Through knowledge about all the destination.
- Meeting with Corporate to closure of business.
- Interacting with corporate company all levels of management to get the complete details regarding the group.
- One point contact for all travel quires and requirement.
- Handling multiple files at same time and responsible for all the operations of the group.
- Building the relationship with Airline, Hoteliers, DMC, Suppliers and Vendors.
- Complete Visa Assistance like fixing appointment for group visa after discussing with embassy, assisting with visa documents.
- Strong Negotiation with DMC, Hotel, Airline and suppliers for Price without compromising the service.
- Escorted Group - Thailand, Malaysia, Singapore, Srilanka, Dubai, Hongkong,China, Bali, Mauritius, Switzerland, France, Austria, Czech Republic, Budapest, Russia, Major Domestic Place in India.
Travel Executive
Make My Trip
Bangalore
2012.06 - 2015.04
- Ticketing - Amadeus
- Counter Sales For FIT and GIT Packages
- Hotel and Land confirmation
- Visa/Insurance Process Assistance
Education
Master of Tourism Administration (MTA) - Tourism And Travel Management
Christ University
Bangalore 2010.06 - 2012.05
Skills
Expertise in providing high value-added services to customers
Interfacing with clients & corporate and maintaining relations with them for ensuring continued & repeat business
Team Handling as a results-driven leader
Interpersonal Communication
Timeline
Assistant Manager - MICE Operations
SOTC India Ltd
2022.09 - Current
Assistant Manager - Operations
Evolve Back Resort
2022.03 - 2022.09
Senior Consultant - Operations
FCM Travel Solutions
2019.02 - 2022.03
Assistant Manager - MICE Operations
Benchmark Incentive & Leisure Travels Pvt Ltd
2015.07 - 2019.02
Travel Executive
Make My Trip
2012.06 - 2015.04
Master of Tourism Administration (MTA) - Tourism And Travel Management
Christ University
2010.06 - 2012.05