Seasoned Operations Lead and talented leader with 11 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Hi, I’m
Siddharth Kasid
MBA Finance
Gurugram
Summary
Overview
11
years of professional experience
2
years of post-secondary education
Work History
JLLGurugram
Operation Lead
10.2022 - Current
Job overview
- Ensuring Data management Accuracy
- improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Efficient FTE baselining
- ERP migration and implementation
- RPA Technologies, implementation and tracking.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed systems and procedures to improve operational quality and team efficiency.
- Sharing regular Project delivery and Quality status with stake holders.
- Managing challenging situations for smooth execution of the project.
JLLGurugram
Manager
07.2019 - 09.2022
Job overview
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivery Lead for entire APAC and EMEA DC Region.
- Desktop Audit for Client’s Cost Savings and avoidance.
- Managing transitions and BAU Clients for Business.
- Client Management and Reporting.
- Testing and successfully Implementing AI tools for data capturing.
- Cross-trained existing employees to maximize team agility and performance.
JLLGurugram
Assistant Manager
07.2016 - 06.2019
Job overview
- Created employee schedules to align coverage with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Develop and implement transition strategy and plan for the transition of a new client.
- Prepare project timelines in-line with the project plan
- Prepare & implement regional planning & strategy for the transition services as well for on-going account management.
- Supervise operations team to ensure operational excellence and excellent customer services.
- Address operational issues and concerns in a timely fashion.
- Educate operations team on best practices, company policies and service excellence standards.
- Responsible for mapping and documenting the training and process manuals and creating support tools.
Education
ABESGhaziabad
MBA from Finance
07.2010 - 07.2012
University Overview
Skills
Data Management
Accomplishments
Accomplishments
- Traveled to UK & successfully transitioned 20+ FTE Data Management work from UK to India
- Tested and implemented Workflow management tool Pega in APAC
- Rookie of the year 2012
- Star Performer of the year 2014
- Best Team Award 2016
- Project Manger of the year 2017
- Gladiator Award 2017
- Gladiator Award 2019
Timeline
Operation Lead
JLL
10.2022 - Current
Manager
JLL
07.2019 - 09.2022
Assistant Manager
JLL
07.2016 - 06.2019
ABES
MBA from Finance
07.2010 - 07.2012
Similar Profiles
Himanshu GuptaHimanshu Gupta
Category Manager at JLLCategory Manager at JLL
Noel LunaNoel Luna
RME - Mechatronics and Robotics Technician II at JLLRME - Mechatronics and Robotics Technician II at JLL
Adrian SantosAdrian Santos
Global Program Manager at JLLGlobal Program Manager at JLL
Ahmad ArslanAhmad Arslan
Onsite Support Technician at JLLOnsite Support Technician at JLL
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture