SIDDHARTH LONDHE
Maharashtra
Summary
Dynamic and results-driven professional with extensive experience at Teleperformance, excelling in problem-solving and understanding customer needs. Proven ability to enhance claim resolution processes while effectively managing time and documentation. Proficient in MS Office, I consistently deliver exceptional service and support to clients across the US, Canada, and Australia.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sr. Customer Service Associate
Teleperformance
Mumbai
10.2023 - Current
- its a about straight calling to US, CANADA & AUSTRALIA people who bought gift cards and assist them with their concerns.
AR Associate
Gebbs healthcare solutions private limited
Mumbai
02.2023 - 10.2023
- calling on behalf USA doctors to their insurance company about the claims and its denial reasons.
- We got a number of claims that we needs to pull up find a bugs and resolve by calling the insurance employee or from the insurance website.
Education
Bachelor of Arts -
Mumbai University
MumbaiHigh School Diploma -
Divine Image College
BhayandarSkills
- Problem solving
- Time management abilities
- Understanding customer needs
- Documentation review
- MS office
- Computer skills
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Certification
- Marathi & English typing
- Gym Instructor (CFT)
Timeline
Sr. Customer Service Associate
Teleperformance
10.2023 - Current
AR Associate
Gebbs healthcare solutions private limited
02.2023 - 10.2023
Bachelor of Arts -
Mumbai University
High School Diploma -
Divine Image College
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