SIDDHARTH MALIK

Dynamic Department Manager with expertise in team management, staff training, and performance reviews. Proven track record in optimizing workflow and enhancing customer service through strategic inventory control and visual merchandising.

Leadership, Balance & Professional Development

• As a Department Manager at Decathlon, I lead a high-performing team in delivering exceptional customer experiences while fostering a culture of continuous learning and development. My ability to manage diverse teams in a fast-paced retail environment highlights my adaptability and strong organizational skills.
• Demonstrate a strong commitment to work-life integration, ensuring that I maintain a personal connection with the sports and outdoor products we sell. By actively participating in these activities, I stay grounded in the brand's core mission, offering authentic, customer-first service that resonates with our community.
• Leveraging time management and strategic planning, I ensure the department consistently meets its performance targets, drives product knowledge initiatives, and enhances customer satisfaction through personalized solutions. My leadership is centered around empowering my team to balance both professional and personal growth.
• Beyond retail operations, I prioritize personal well-being and skill development in areas such as leadership, fitness, and outdoor pursuits, positioning myself as a well-rounded role model for both my team and customers.

Certified Trainer & City Referent – Stock & Flow, Operations, Safety, and Forecasting

• Certified Decathlon Trainer with a strong track record of delivering structured, high-impact training sessions in operations, stock & flow, customer experience, and safety protocols, contributing to enhanced team performance and compliance.
• Appointed City Referent for Stock & Flow, Operations, Safety, and Forecasting, responsible for standardizing best practices and leading cross-store capability building across multiple retail locations.
• Recognized with the Best Department Manager Award – 2024 for excellence in leadership, operational execution, team development, and business impact.
• Demonstrated expertise in sales forecasting, demand planning, and optimizing inventory flow, directly contributing to improved stock availability, reduced shrinkage, and elevated customer satisfaction.
• Strong advocate for continuous improvement and a performance-driven culture, with a consistent record of developing talent, enhancing safety standards, and aligning store KPIs with organizational goals.