Summary
Overview
Work History
Education
Skills
Projects And Leadership Initiatives
Certifications And Simulations
Timeline
BusinessAnalyst
Siddhesh More

Siddhesh More

_____________________________________________________________________________________________________
Thane

Summary

Motivated and detail-oriented professional currently pursuing CFA Level I, with foundational experience in client support, research, and project coordination. Eager to contribute in fast-paced environments by assisting with expert sourcing, managing client requests, and ensuring timely follow-ups. Strong communication skills, a willingness to learn, and a proactive approach to problem-solving. Committed to developing a career in the expert network and knowledge services industry by delivering value and building meaningful client relationships.

Overview

1
1
years of professional experience

Work History

Service Delivery Manager

Whirlpool of India Ltd
08.2023 - 09.2024
  • Company Overview: (Quick Services)
  • Collaborated with cross-functional teams to support product rollouts, manage warranties, and resolve service escalations effectively.
  • Created performance reports and sales dashboards to assist regional leadership in forecasting and strategic planning.
  • Partnered with product and quality teams to incorporate customer feedback into product improvements, reducing complaints and boosting satisfaction.
  • Led initiatives to enhance post-sales service experience, contributing to higher customer retention and repeat business.
  • Maintained and analysed service request data to identify trends and flag early warning indicators for product issues.
  • (Quick Services)

Sales Intern

Vijay Sales
10.2021 - 11.2021
  • Delivered personalized product recommendations, enhancing upselling opportunities.
  • Aligned customer preferences with financial and operational needs to close sales effectively.
  • Maintained showroom presentation standards and managed customer queries, contributing to improved in-store experience.
  • Collaborated with team members during high-traffic hours, improving time-to-service and reducing customer wait time.

Education

Bachelor of Management Studies - Finance

Vidyalankar School of Information Technology
Wadala, India
04.2001 -

High School Diploma -

Vasant Vihar High School And Jr College
Thane, India
04.2001 -

High School Diploma -

Saraswati Vidyalaya
Thane, India
04.2001 -

Skills

Service level agreement management

Projects And Leadership Initiatives

Rotaract Club of Thane Creekside, Professional Development Director & International Service Director, Led social and community initiatives, sports tournaments, and sponsorship campaigns. Managed a team of 38 members and coordinated international exchanges with Rotaract Clubs from Germany and Belize to foster collaboration and cross-cultural learning.

Certifications And Simulations

  • BCG Strategy Consulting Virtual Simulation (Forage), Participated in a virtual experience where I developed strategic recommendations for clients based on market data, competitive landscape, and financial performance.
  • Third Bridge - Client Service Delivery Simulation (Forage), Understood how to manage client interactions, gather intelligence, and deliver actionable insights in a high-stakes consulting environment.

Timeline

Service Delivery Manager

Whirlpool of India Ltd
08.2023 - 09.2024

Sales Intern

Vijay Sales
10.2021 - 11.2021

Bachelor of Management Studies - Finance

Vidyalankar School of Information Technology
04.2001 -

High School Diploma -

Vasant Vihar High School And Jr College
04.2001 -

High School Diploma -

Saraswati Vidyalaya
04.2001 -

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Siddhesh More_____________________________________________________________________________________________________