Summary
Overview
Work History
Education
Skills
Websites
Courses Certifications
Personal Information
Timeline
Generic

Sidhant Kumar

Noida

Summary

Regular MBA in Marketing & Finance with 5 + years of experience in a variety of disciplines including CRM, supply chain, operations, and sales management possessing extensive channel sales, logistics, and supply chain operations knowledge. I'm searching for work that allows me to grow and apply my knowledge to produce the greatest results in terms of production and efficiency.

Overview

7
7
years of professional experience

Work History

Senior Associate

One97 Communication (paytm)
06.2023 - Current
  • An end-to-end onboarding process for Paytm products such as Paytm QR codes (static and dynamic)
  • Ensure that the merchants are provided with a demonstration of the product
  • Management of compliance and risk assessment
  • Work closely with the various in-house teams (product tech, legal & operations) to minimize the challenges and hurdles associated with onboarding
  • Building & managing daily, weekly, and monthly sales reports and tracking through SalesForce and Onboarding Engine CRM.

Associate Operations

Delhivery
09.2021 - 06.2023
  • Led the last mile operations of entire Delhi region in terms of Dispatch center clearance, alignment and management of manpower complemented with excellent service level.
  • Timely acquisition of manpower during peak and non-peak cycles by analyzing the pickup projections and volume trends.
  • Managed, understood and solved the queries of 300+ ground staff working under Delhi region.
  • Ensured timely incoming and dispatches to attain good DC closures by keeping in touch with the DC team during both morning and afternoon dispatches.
  • Drove operational improvements which resulted in savings and improved margins.
  • Handled mail escalations both from the DC end and the CX end by solving the issues on time with proper RCA.
  • Managed the internal team of 4 Executives and 4 FOS' by assigning daily task and taking timely reporting from them.

Pharmaceutical Business Associate

Glaxosmithkline Pharmaceuticals Limited
01.2019 - 09.2021
  • Using the segmentation and targeting tools, make sure that the pharmacies in the designated area are properly covered.
  • Create and implement an effective call plan to focus on potential clients in order to meet call and sales targets and also accountable for achieving the regional sales and market share goals set by GSK.
  • Exchange ideas and work together on projects with the FLSM, trade marketing personnel.
  • Create and maintain business connections with designated clients.
  • Use customer-focused selling techniques in presentations, and make advantage of the available reporting tools to meet territorial targets.

Managment Trainee

Gopaljee Dairy Foods Pvt. Ltd (Ananda)
02.2018 - 01.2019
  • Appointing distributors and dealers.
  • Boost revenue and meet objectives.
  • Accountable for sales within assigned territory.
  • Create and maintain business relationships with current clients.
  • Achieve monthly sales goals and work on product placement in the designated territory.

Internship Student

Cardekho.com
05.2017 - 07.2017

Internship at CarDekho.com, Gurgaon for 2 months, from( 5th May2017- 30th June 2017) overall Digital marketing experience. Responsibilities included Worked with CarDekho.com to find the key interventions which could be done to improve CarDekho.com in Digital promotions activities and also done project research on Fintech India for fast approval of loan approval and reimbursement.

Education

MBA/PGDM -

IMS unison university, Dheradun
01.2018

B.B.A/ B.M.S( Management ) -

Dr BC roy engineering college, Durgapur
01.2015

Skills

  • MS Office
  • Google Drive
  • Negotiation
  • Problem Solving
  • Team Work Training
  • Strong Communication Skills
  • Salesforce
  • Customer relationship management (CRM)
  • Customer onboarding
  • Sales Managment

Courses Certifications

  • Sales Negotiation
  • Time Management :Working From Home
  • Selling With Authenticity

Personal Information

  • Date of Birth: 12/29/94
  • Gender: Male
  • Marital Status: Single / Unmarried

Timeline

Senior Associate

One97 Communication (paytm)
06.2023 - Current

Associate Operations

Delhivery
09.2021 - 06.2023

Pharmaceutical Business Associate

Glaxosmithkline Pharmaceuticals Limited
01.2019 - 09.2021

Managment Trainee

Gopaljee Dairy Foods Pvt. Ltd (Ananda)
02.2018 - 01.2019

Internship Student

Cardekho.com
05.2017 - 07.2017

MBA/PGDM -

IMS unison university, Dheradun

B.B.A/ B.M.S( Management ) -

Dr BC roy engineering college, Durgapur
Sidhant Kumar