Sidharth Bhansali
IT
Summary
Dynamic IT Support Engineer with a proven track record at City Angle Networks Pvt Ltd., excelling in network security and end-user support. Demonstrated leadership in operations management and strategic planning, enhancing team productivity and customer satisfaction. Adept at troubleshooting complex issues while fostering a collaborative environment.
Overview
4
4
years of professional experience
Work History
IT Support Engineer
City Angle Networks Pvt Ltd.
02.2024 - Current
- Provided IT and network support for office systems, media workstations, and broadcast-related infrastructure.
- Monitored and troubleshot LAN connectivity,internetisues and basic network security problems.
- Supported firewall,antivirus and system update activities to ensure secure and stable operations.
- Delivered end-user technical support, resolving hardware, software and connectivity issues within defined SLAs.
OTA MANAGER
Revenue Analytics
12.2023 - Current
- Managed hotel listings, rates, availablity,and content across major OTA platforms such as Booking.com,Agoda, and MMT.
- Coordinated pricing updates, inventory control, and promotions to ensure accurate and consistent online visibility.
- Monitored OTA dashboards, reports, and performance metrics to support booking accuracy and revenue flow.
- Ensured platform compliance, content accuracy, and smooth day-to-day OTA operations for multiple clients.
Tutor
Yoga
02.2022 - 04.2023
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Bachelor of Science - Information Technology
GURU JAMBHESWAR UNIVERSITY
Hisar, India 04.2001 -
High School Diploma -
PARSHVA INTERNATION SR. SEC. SCHOOL
Jodhpur, India 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Timeline
IT Support Engineer
City Angle Networks Pvt Ltd.
02.2024 - Current
OTA MANAGER
Revenue Analytics
12.2023 - Current
Tutor
Yoga
02.2022 - 04.2023
Bachelor of Science - Information Technology
GURU JAMBHESWAR UNIVERSITY
04.2001 -
High School Diploma -
PARSHVA INTERNATION SR. SEC. SCHOOL
04.2001 -