Sidharth Biswas
Faridabad
Summary
Event management professional with significant experience at B2B Hospitality Pvt. Ltd., specializing in event strategy and execution. Demonstrated success in client servicing and stakeholder management, contributing to business growth through effective vendor negotiations and team leadership. Skilled in optimizing operations and enhancing customer experience while delivering high-quality events under tight deadlines.
Overview
16
16
years of professional experience
Work History
Assistant Vice President – PCO Services
B2B Hospitality Pvt. Ltd.
01.2024 - Current
- Leading professional conference organizing (PCO) initiatives for large-scale national and international events.
- Strategizing event concepts in alignment with client goals and overseeing flawless delivery.
- Managing multi-functional teams to coordinate logistics, content, technology, and hospitality services.
- Driving business growth by building long-term relationships with clients and industry partners.
Assistant Vice President – Operations
Mike Hospitality LLP
08.2019 - 12.2024
- Executed operational frameworks for major domestic and international events.
- Negotiated key contracts with suppliers and venues to achieve optimal cost-performance balance.
- Collaborated with creative teams to develop engaging event themes and layouts.
- Trained junior staff while creating scalable documentation for effective knowledge sharing.
Senior Manager – Operations
MCI GeTS India Pvt. Ltd.
07.2017 - 07.2019
- Handled multi-location event rollouts for corporate and government clients.
- Ensured compliance with regional laws and operational regulations.
- Worked with internal teams and external agencies to streamline workflows and reporting.
- Reported KPIs to senior leadership and managed vendor SLAs.
Manager – Operations & CRM
GeTS Conferences (Unit of GeTS Holidays India Pvt. Ltd.)
08.2016 - 06.2017
- Led CRM strategies to enhance client retention and satisfaction.
- Optimized delegate engagement through personalized communication and CRM systems.
- Implemented CRM analytics to evaluate feedback and improve service delivery.
- Managed small and mid-sized conferences from concept to completion.
Deputy Manager – Client Relations & Operations
CIMGlobal India Pvt. Ltd.
08.2009 - 07.2016
- Managed over 300 high-profile conferences and exhibitions, with delegate sizes ranging from 50 to 300,000.
- Liaised with clients to understand event objectives and align operational plans accordingly.
- Oversaw logistics, venue coordination, vendor negotiations, legal compliance, and team leadership.
- Attended IMEX Frankfurt 2015 as a hosted buyer and represented the organization globally.
Education
Postgraduate Diploma - Marketing Communication Management
National Institute of Advertising
Noida01.2009
Graduate Diploma - Advertising
Algonquin College
Canada–India Campus01.2008
Skills
- Event Strategy & Execution
- Client Servicing & Stakeholder Management
- Team Leadership & Staff Training
- Vendor & Venue Negotiation
- Budgeting & Cost Control
- Communication & Customer Experience
- Multitasking in High-Pressure Environments
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Event Management Tools & CRM Platforms
References
Available upon request.
Languages
- English (Fluent)
- Hindi (Fluent)
- Bengali (Native)
Personal Information
- Father's Name: Tarun Biswas
- Date of Birth: 09/09/87
- Marital Status: Married
Timeline
Assistant Vice President – PCO Services
B2B Hospitality Pvt. Ltd.
01.2024 - Current
Assistant Vice President – Operations
Mike Hospitality LLP
08.2019 - 12.2024
Senior Manager – Operations
MCI GeTS India Pvt. Ltd.
07.2017 - 07.2019
Manager – Operations & CRM
GeTS Conferences (Unit of GeTS Holidays India Pvt. Ltd.)
08.2016 - 06.2017
Deputy Manager – Client Relations & Operations
CIMGlobal India Pvt. Ltd.
08.2009 - 07.2016
Postgraduate Diploma - Marketing Communication Management
National Institute of Advertising
Graduate Diploma - Advertising
Algonquin College
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