Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Timeline
Generic
Sidharth Biswas

Sidharth Biswas

Faridabad

Summary

Event management professional with significant experience at B2B Hospitality Pvt. Ltd., specializing in event strategy and execution. Demonstrated success in client servicing and stakeholder management, contributing to business growth through effective vendor negotiations and team leadership. Skilled in optimizing operations and enhancing customer experience while delivering high-quality events under tight deadlines.

Overview

16
16
years of professional experience

Work History

Assistant Vice President – PCO Services

B2B Hospitality Pvt. Ltd.
01.2024 - Current
  • Leading professional conference organizing (PCO) initiatives for large-scale national and international events.
  • Strategizing event concepts in alignment with client goals and overseeing flawless delivery.
  • Managing multi-functional teams to coordinate logistics, content, technology, and hospitality services.
  • Driving business growth by building long-term relationships with clients and industry partners.

Assistant Vice President – Operations

Mike Hospitality LLP
08.2019 - 12.2024
  • Executed operational frameworks for major domestic and international events.
  • Negotiated key contracts with suppliers and venues to achieve optimal cost-performance balance.
  • Collaborated with creative teams to develop engaging event themes and layouts.
  • Trained junior staff while creating scalable documentation for effective knowledge sharing.

Senior Manager – Operations

MCI GeTS India Pvt. Ltd.
07.2017 - 07.2019
  • Handled multi-location event rollouts for corporate and government clients.
  • Ensured compliance with regional laws and operational regulations.
  • Worked with internal teams and external agencies to streamline workflows and reporting.
  • Reported KPIs to senior leadership and managed vendor SLAs.

Manager – Operations & CRM

GeTS Conferences (Unit of GeTS Holidays India Pvt. Ltd.)
08.2016 - 06.2017
  • Led CRM strategies to enhance client retention and satisfaction.
  • Optimized delegate engagement through personalized communication and CRM systems.
  • Implemented CRM analytics to evaluate feedback and improve service delivery.
  • Managed small and mid-sized conferences from concept to completion.

Deputy Manager – Client Relations & Operations

CIMGlobal India Pvt. Ltd.
08.2009 - 07.2016
  • Managed over 300 high-profile conferences and exhibitions, with delegate sizes ranging from 50 to 300,000.
  • Liaised with clients to understand event objectives and align operational plans accordingly.
  • Oversaw logistics, venue coordination, vendor negotiations, legal compliance, and team leadership.
  • Attended IMEX Frankfurt 2015 as a hosted buyer and represented the organization globally.

Education

Postgraduate Diploma - Marketing Communication Management

National Institute of Advertising
Noida
01.2009

Graduate Diploma - Advertising

Algonquin College
Canada–India Campus
01.2008

Skills

  • Event Strategy & Execution
  • Client Servicing & Stakeholder Management
  • Team Leadership & Staff Training
  • Vendor & Venue Negotiation
  • Budgeting & Cost Control
  • Communication & Customer Experience
  • Multitasking in High-Pressure Environments
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Event Management Tools & CRM Platforms

References

Available upon request.

Languages

  • English (Fluent)
  • Hindi (Fluent)
  • Bengali (Native)

Personal Information

  • Father's Name: Tarun Biswas
  • Date of Birth: 09/09/87
  • Marital Status: Married

Timeline

Assistant Vice President – PCO Services

B2B Hospitality Pvt. Ltd.
01.2024 - Current

Assistant Vice President – Operations

Mike Hospitality LLP
08.2019 - 12.2024

Senior Manager – Operations

MCI GeTS India Pvt. Ltd.
07.2017 - 07.2019

Manager – Operations & CRM

GeTS Conferences (Unit of GeTS Holidays India Pvt. Ltd.)
08.2016 - 06.2017

Deputy Manager – Client Relations & Operations

CIMGlobal India Pvt. Ltd.
08.2009 - 07.2016

Postgraduate Diploma - Marketing Communication Management

National Institute of Advertising

Graduate Diploma - Advertising

Algonquin College
Sidharth Biswas