Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Tools
Timeline
Silambarasan M

Silambarasan M

Branch Manager
Theni,Tamilnadu

Summary

Successful Branch Manager seasoned in relationship management and responsible for the entire operations of the branch, from managing branch operations team to deliver effective financial services to customers.

Finance Professional with over 7 years and 3 months of broad and diversified banking experience with expertise in handling Banking Operations. A dynamic member strongly committed to work with the team to achieve organization goals. Financial transactions expertise Cash handling expertise Strong customer relations Excellent time management skills High level of accuracy Strong banking ethics

Overview

8
8
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Branch Manager

CSB BANK LTD
Kovilpatti
05.2023 - Current
  • Engaged employees in business processes with positive motivational techniques.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Maintained friendly and professional customer interactions.

Branch Head

ESAF SMALL FINANCE BANK LTD
Theni
10.2018 - 04.2023
  • Supervising branch operations and made continuous improvements in each area Maintaining cash,vault, branch files, Registers and deliverables
  • Checking amount details and fraud markers for transaction papers such as checks and money orders Providing high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
  • Maintaining and built close relationships with customers through regular contact and visit
  • Increased overall annual sales 25% by incorporating several quality process improvements within branch.

Senior Officer

ICICI BANK LTD
02.2017 - 09.2018
  • Promoted products or services to each customer to consistently achieve sales targets Developed tailored solutions to meet individual banking needs
  • Developed customized solutions of deposit, lending and other products for small business customers
  • Prospected for new business through networking, community outreach and customer referral generation Evaluate client financial positions and identified most appropriate banking products
  • Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability

Education

B.E - Electronics And Communications Engineering

SRIGURU INSISTUTE oF TEHNOLOGY, COIMBATORE
08.2010 - 2014.04

Skills

    Branch operations

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Accomplishments


  • All rounder - Achieved more than ten products in the month of August and September
  • ZAC – Achieved ten plus accounts in the month of July and August
  • Achieved 100% Quality score for voucher preparations and service requests.

Certification

IRDA - SP certification.

Software

Basics of Java

Basics of MySQL

Tools


  • Maarvel
  • FIS
  • Finacle
  • CRM


Timeline

Branch Manager - CSB BANK LTD
05.2023 - Current

Software testing Bootcamp with Jira and Agile.

04-2022

Selenium Webdriver with Java – Basics to Advanced + framework.

03-2022
IRDA - SP certification.
01-2021
Branch Head - ESAF SMALL FINANCE BANK LTD
10.2018 - 04.2023
Senior Officer - ICICI BANK LTD
02.2017 - 09.2018
SRIGURU INSISTUTE oF TEHNOLOGY - B.E, Electronics And Communications Engineering
08.2010 - 2014.04

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Silambarasan MBranch Manager