Summary
Overview
Work History
Education
Skills
Educationandcertifications
Volunteer Experience
Timeline
Generic
SILPA ROY

SILPA ROY

Senior Manager || 06 Years of Experience in Working Capital || B2B Sales with Credit Assessment & Portfolio Handling
Barasat

Summary

Experienced Asset Relationship Manager with a demonstrated history of working in the banking industry. Skilled in Business Relationship Management, Working Capital Management, and Customer Service. Strong professional with an MBA focused in Marketing and Finance.

Overview

6
6
years of professional experience

Work History

Asset Relationship Manager

Axis Bank Ltd
8 2021 - Current
  • Sourcing and Appraising business proposals of MSME customers for meeting their Working Capital Requirement
  • Converting proposals with fastest TAT by clearing legal, technical, FCU Stages
  • Looking after 10-15 branches at a time for sourcing fresh businesses along with managing existing relationship portfolio of the said branches
  • Analysis of various reports required for understanding the financial position and liquidity condition of the client such as CIBIL Report, Audited Financials etc
  • Along with On-boarding of NTB Client, also ensuring Timely Interest Servicing, Renewal, Security Creation of the existing portfolio etc.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Relationship Manager

ICICI Bank Ltd
07.2018 - 07.2021
  • Appraisal of Business Proposals for Working Capital Requirement along with managing and maintaining a robust portfolio of around 30-40 clients all availing limit of more than Rs
  • 50 Cr
  • And assisting them as per their financial requirements
  • Analysis of various reports required for understanding the financial position of the client such as CIBIL Report, CPCS Report etc
  • Generating prospective leads through branch and different channels sources such as Trade Team, Referral Agency etc.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.

Education

MBA -

Vidyasagar University
Kolkata, India
04.2001 -

BBA -

Maulana Abul Kalam Azad University of Technology
Kolkata, India
04.2001 -

Skills

  • Customer Service & Retention
  • Client Engagement
  • Issue Resolution
  • Client acquisition

Educationandcertifications

  • Certificate of Achievement for achieving DJFM Campaign Sales Target during the period from Dec 22 to Mar 23 from Axis Bank Ltd
  • Certificate of Achievement for achieving Campaign Sales Target during the period from June 22 to Oct 22 from Axis Bank Ltd
  • Certificate of Achievement for achieving Campaign Sales Target during the period from Aug 21 to Oct 21 from Axis Bank Ltd
  • Certificate of Appreciation for contribution in Business Loan Group from ICICI Bank Ltd
  • Certificate of Excellence Awarded as Super Star Performer from Apollo Munich Health Insurance during Summer Internship
  • Certificate of Excellence Awarded as Star Performer from Apollo Munich Health Insurance during Summer Internship
  • Certificate of Appreciation from IOB & Universal Sompo Health Insurance during Summer Internship

Volunteer Experience

  • Intern at Indian Overseas Bank
  • Intern at Black Keyboard Softwares Pvt. Ltd.
  • Sr. Public Relation Officer at Prospect Academy as an Admission Counsellor

Timeline

Relationship Manager

ICICI Bank Ltd
07.2018 - 07.2021

MBA -

Vidyasagar University
04.2001 -

BBA -

Maulana Abul Kalam Azad University of Technology
04.2001 -

Asset Relationship Manager

Axis Bank Ltd
8 2021 - Current

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SILPA ROYSenior Manager || 06 Years of Experience in Working Capital || B2B Sales with Credit Assessment & Portfolio Handling