Simran Baisoya
Faridabad
Summary
Detail-oriented operations and customer support professional with experience at Tata Consultancy Services (TCS). Demonstrates strong communication, documentation, and cross-functional coordination skills, underpinned by a Master's degree in English. Adept at managing customer data, resolving queries, and ensuring process compliance in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Executive – SSG 1.0 (Administration & Operations Support)
Tata Consultancy Services (TCS)
New Delhi
01.2025 - 09.2026
- Delivered comprehensive administrative and operational support to internal teams and senior management, enhancing overall efficiency.
- Facilitated coordination among cross-functional teams to streamline workflows and meet deadlines.
- Ensured accuracy of documentation, trackers, and MIS reports while upholding strict confidentiality protocols.
Created purchase orders using SAP Ariba to facilitate procurement processes.
- Collaborated with cross-functional teams to streamline project workflows and communication.
- Developed comprehensive reports to inform decision-making processes for senior management.
- Developed and implemented strategies to increase executive efficiency.
Education
Master of Arts (M.A.) - English
Indira Gandhi National Open University (IGNOU)
DelhiBachelor of Commerce (B.Com) -
University of Delhi
Skills
- Procurement Management
- Project management
- Client management
- MIS reporting
- Report generation
- Data accuracy
- MS Office / Microsoft 365
- Analytical problem solving
- Ability to Work Under Pressure
- Prioritization skills & Multitasking
- Time management
- Complaint resolution
- Problem resolution
- Team coordination
- Verbal communication
- Written communication
- Interpersonal communication
- Confident and Professional Approach
- Team coordination
- Interpersonal communication
Disclaimer
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Languages
Hindi
First Language
English
Upper Intermediate
B2
Timeline
Executive – SSG 1.0 (Administration & Operations Support)
Tata Consultancy Services (TCS)
01.2025 - 09.2026
Master of Arts (M.A.) - English
Indira Gandhi National Open University (IGNOU)
Bachelor of Commerce (B.Com) -
University of Delhi