Simran Gawade

Roles & Responsibilities:

• Designed and delivered training modules covering organizational overview, grooming etiquette's, fabric knowledge, and product insights.
• Conducted 70+ batches of training sessions, totaling 1000+ sales staff trained, ensuring consistency and excellence in customer service.
• Implemented feedback mechanisms such as forms to continuously improve training effectiveness and relevance.
• Spearheaded the "Ignite & Inspire" R&R initiative for the front-end team, including a monthly Employee of the Month program and "The Sparkling Stories" to highlight exceptional customer service.

Conducted regular store visits and Instore trainings:

• Provided hands-on support and guidance to front-line employees, reinforcing training concepts and addressing challenges.
• Delivered extensive fabric and product trainings tailored to seasonal trends and customer preferences.

Actively participated in seasonal presentations:

• Collaborated with cross-functional teams to align training initiatives with product launches and marketing strategies, ensuring staff readiness and product knowledge.

Initiated and managed Recognition & Reward programs aimed at enhancing employee morale and performance.

• Gratifying Wall: Established a platform for expressing gratitude towards employees, fostering a culture of appreciation and recognition.
• ACE Awards: Orchestrated the "ACE Awards for Spykar," a structured yearly R&R program recognizing outstanding employee contributions.

• Assisted in the recruitment process by screening resumes, conducting interviews and making recommendations (Junior Level Hiring)
• Employee Engagement Calendar
Flexii>Flexi CTC Structure component audit on proof submission (Compensation & Benefits)
• Volunteering for Sales Transformation Agenda - PUdaant Udaan 90 days training for the sales organization at Spykar

• Identified potential candidates through various job portals, databases and social media platforms.
• Conducted initial telephone interviews with prospective candidates for IT positions.
• Prepared and maintained records of all applicants, interviewees, and hires.

• Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
• Conducted reference checks on prospective candidates.
• Created job postings and placed them on various job boards and websites.