Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SIMRAN KAUR

Summary

Proven Senior Analyst at Jones Lang LaSalle (JLL), adept in Microsoft Excel and PowerPoint, showcasing exceptional time management and analytical problem-solving skills. Spearheaded operations across North America, enhancing financial controls and operational processes, leading to significant client satisfaction improvements. Excelled in quality management and effective communication, ensuring seamless coordination and support for key clients.

Overview

1
1
year of professional experience

Work History

Senior Analyst

Jones Lang LaSalle (JLL)
Gurgaon
04.2024 - Current
  • Handling operations for Canada, the US, and Portico.
  • Working closely with local sales for pre- and post-customer queries.
  • Maintaining the database for open orders and working closely with sales and customers for closures.
  • Conducting internal audits to evaluate the effectiveness of financial controls, risk management systems, and operational processes.
  • Preparing credit notes, posting the orders in the system, updating customers, and obtaining necessary approvals from the Finance Department for orders.
  • Responsible for the management and coordination of overall operations, SLA, quality, and general administration for our very key clients.

Analyst

Jones Lang LaSalle (JLL)
Gurgaon
09.2023 - 04.2024
  • Coordinated with internal local sales to ensure timely posting of payment and delivery to meet project deadlines.
  • Identified needs of customers promptly and efficiently.
  • Responsible for preparing the aging report.
  • Provided customer support regarding order status updates, and other inquiries.
  • Maintaining the database for open orders, and working closely with sales and customers for closures.

Education

MBA -

MANAGEMENT EDUCATION AND RESEARCH INSTITUTE, IPU
New Delhi
07-2022

Bachelor of Commerce -

MAITREYI COLLEGE (UNIVERSITY OF DELHI)
New Delhi
05-2019

High School -

THE LAWRENCE PUBLIC SCHOOL
New Delhi
05-2016

Skills

  • Microsoft Excel and PowerPoint
  • Time management
  • Quality Management
  • Analytical Problem Solving
  • Effective communication

Accomplishments

  • Above & Beyond Award.
  • Testing in test environment to understand challenges in live environment.
  • Scheduling training for team and query sessions.
  • I trained the new joiner over an extended period of time.
  • Internal Quality Audits.

Timeline

Senior Analyst

Jones Lang LaSalle (JLL)
04.2024 - Current

Analyst

Jones Lang LaSalle (JLL)
09.2023 - 04.2024

MBA -

MANAGEMENT EDUCATION AND RESEARCH INSTITUTE, IPU

Bachelor of Commerce -

MAITREYI COLLEGE (UNIVERSITY OF DELHI)

High School -

THE LAWRENCE PUBLIC SCHOOL

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SIMRAN KAUR