SINAN MUHAMMED CM
Maruti Suzuki
Perambra,Perambra
4
Languages
1
Certification
2
years of post-secondary education
7
years of professional experience
Customer-focused automotive sales professional with hands-on experience at Maruti Suzuki. Skilled in customer handling, vehicle enquiries, follow-ups, product communication, documentation, sales support and relationship management. Consistently achieved 120% of sales targets over the last 3 months. Strong communication skills, practical knowledge of vehicles and a customer-first approach.
Work History
RELATIONSHIP MANAGER
1 Year 6 Months- Achieved 120% of the assigned sales target continuously for the last 3 months.
- Maintain customer relationships and coordinate with internal teams for a smooth buying and delivery experience.
- Managed customer enquiries, requirements, and follow-ups to enhance vehicle purchase journey.
- Explain vehicle features, variants and benefits and support customers in making suitable purchase decisions.
- Coordinated quotations, customer documentation, and communication to streamline the test-drive process.
- Managed dealership relationships for Maruti Suzuki sales and service coordination.
- Developed customer engagement plans to improve interactions in Maruti Suzuki showroom.
- Managed escalations with dealers, finance teams, and service advisors to resolve customer issues effectively. with dealers, finance teams, and service advisors.
DRIVER CUM SALESMAN
2 Years- Coordinated routes and delivery records, addressing customer requirements to ensure on-time service.
- Facilitated customer interactions, showcased products, and coordinated goods delivery schedules.
- Assisted sales efforts and nurtured professional relationships with customers.
TIPPER DRIVER
2 Years- Operated tipper vehicles for efficient transport and loading/unloading operations.
- Ensured vehicle safety procedures and maintained compliance for optimal vehicle condition.
- Executed local transport operations safely with safe and responsible driving practices.
Education
Diplomp - ECE (Electronics & Communication Engineering)
Skills
Customer relationship management
Client relationship management
Lead conversion
Sales Target Achievement
Sales Strategy Development
Sales Process Optimization
Client Acquisition Strategies
Customer Experience Enhancement
Vehicle Product Presentation
Negotiation skills
Communication & Teamwork
Requirement analysis
EDUCATION & ADDITIONAL INFORMATION
Languages
Malayalam
First Language
English
B2
Upper Intermediate
Hindi
B2
Upper Intermediate
Tamil
B2
Upper Intermediate
Timeline
RELATIONSHIP MANAGER
Maruti Suzuki
04.2025 - CurrentRead More
DRIVER CUM SALESMAN
Kenza Foods Limited
01.2022 - 01.2024Read More
TIPPER DRIVER
Commercial Transport
01.2020 - 01.2022Read More
M DIT Ulliyeri
Diplomp from ECE (Electronics & Communication Engineering)
09.2017 - 09.2019Read More
Perambra High School
04.2015Read More