SINDHU SHANMUGAM
Hc Insurance And Operations Senior Associate
16/13,RG St, Sundakkamuthur, Coimbatore
Summary
Dynamic individual with hands-on experience in Healthcare 3 years and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
HC & Insurance Operations Senior Associate
NTT DATA
01.2022 - Current
- Managed a portfolio of healthcare insurance accounts, ensuring timely and accurate claims processing
- Conducted in-depth research and analysis of complex insurance cases, resolving issues efficiently
- Collaborated with cross-functional teams to streamline operations, leading to a 15% reduction in claims processing time
- Demonstrated expertise in healthcare compliance and regulations, maintaining a 99.5% accuracy rate in claims submissions
- Trained and mentored junior team members, contributing to a highly skilled and cohesive workforce
- Successfully reduced outstanding insurance claims backlog by 20% within the first quarter of tenure
- Received 'Employee of the Month' award for outstanding performance and dedication to quality
- Consistently met or exceeded monthly productivity targets while maintaining exceptional accuracy
Education
Bachelor Of Computer Applications -
Avinasilingam Institute
Coimbatore 06.2021
Master of Computer Applications -
Bharathiyar University
Coimbatore 01.2023 - Current
Skills
Healthcare Insurance Operations
About Me - Objective
Detail-oriented and results-driven healthcare operations professional with 3 years of experience in US healthcare. Seeking to leverage my expertise in HC & Insurance Operations to contribute to a dynamic healthcare organization's success.
Timeline
Master of Computer Applications -
Bharathiyar University
01.2023 - Current
HC & Insurance Operations Senior Associate
NTT DATA
01.2022 - Current
Bachelor Of Computer Applications -
Avinasilingam Institute
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