Sini Aneesh
Mumbai
Summary
To work in a challenging environment where there is an opportunity to develop my skills and knowledge and serve the organization to my best. Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
12
12
years of professional experience
Work History
RELATIONSHIP MANAGER
KR HOSPITALITY AND MANAGEMENT SERVICES PVT LTD
06.2022 - Current
- Maintaining database of customers online and offline bookings
- Maintaining all buildings monthly sales
- Forward customers complaints to operations team
- Managing relationship with Channel Partners
- Prepare and send agreement document to customers
- Handling payments
SALES CO-ORDINATOR
NAKODA DAIRY PRIVATE LIMITED
09.2021 - 05.2022
- Responsible for Sales & Marketing activities of Dairy ingredients to dairy product manufacturer/Nutritional companies
- Handling clients located across India
- Responsible for managing the existing & developing the new clients of the company
- Responsible for B2B alliances & partnerships
- Lost Order Analysis & Market Intelligence (Price data, Competitor analysis etc.)
- Forecast demand levels & meeting the requirement of the clients
- Research and develop strategies and plan which identify sales opportunity
- Keeping accurate statistical information and records
CRM & Admin
PROPSERVE
PUNE
04.2017 - 10.2019
- Maintaining database of client
- Calling and arranging site visits of the new clients generating enquiry by calling
- Distributing prospects clients to Sales Team
- Managing and delivering multi-channel, digital marketing campaigns
- Maintaining records of financial statements
- Giving training to new joiners, how to approach clients and schedule site visits
- Maintaining monthly reports like site visits and booked clients
- Preparing employment records related to hiring and promoting
- Evaluating the salary of employees
BACK-OFFICE EXECUTIVE
RAMA GROUP
PUNE
04.2015 - 03.2017
- Administrative supports for all data entry on basis with MS excel
- Assisting store manager for stock maintenance and record keeping
- Handling payments
- Operating computer and Internet receiving and replying emails
- Taking care of post sales activities & helping clients with documents
- Maintaining records of Channel Partners, Walk-in clients & references
- Participating in different events like Credai exhibition, corporate events
- Maintain daily, weekly, & monthly reports
- Updating and maintaining data in ERP software (in4suite)
- Updating client detail through pre sales software (sell
- Do)
CCE
TATA BUSINESS SUPPORT SERVICES LTD
PUNE
07.2012 - 04.2013
- Completing the daily given target of outbound calls
- Solving customers queries related to tata cars and fix the appointment with the dealers
- Forwarding the maximum interested clients to the team leaders
- Taking the language barriers calls and giving interested clients from it
- Barging calls of language barrier with quality leaders
- Taking feedback from the customers when visited the dealers place
- Maintaining records of interested clients
Education
MBA - Finance
Dr. D.Y Patil Center for Management & Research
01.2018
BACHELOR OF COMMERCE - COST & WORKS ACCOUNTING
Savitribai Phule Pune University
01.2015
H.S.C -
Mahatma Phule Mahavidyalaya
01.2011
S.S.C -
Indira Gandhi High School
01.2009
Skills
- Sales Reporting
- Effective customer communication
- Customer Service
- Customer Relationships
- Customer Education and Consulting
- Issue Resolution
- Relationship review process
- Referral Screening
Hobbies and Interests
Listening Songs
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Languages
English, Hindi, Marathi, Malayalam, Tamil
Timeline
RELATIONSHIP MANAGER
KR HOSPITALITY AND MANAGEMENT SERVICES PVT LTD
06.2022 - Current
SALES CO-ORDINATOR
NAKODA DAIRY PRIVATE LIMITED
09.2021 - 05.2022
CRM & Admin
PROPSERVE
04.2017 - 10.2019
BACK-OFFICE EXECUTIVE
RAMA GROUP
04.2015 - 03.2017
CCE
TATA BUSINESS SUPPORT SERVICES LTD
07.2012 - 04.2013
MBA - Finance
Dr. D.Y Patil Center for Management & Research
BACHELOR OF COMMERCE - COST & WORKS ACCOUNTING
Savitribai Phule Pune University
H.S.C -
Mahatma Phule Mahavidyalaya
S.S.C -
Indira Gandhi High School
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