Sivaram Yeedibilli
Hyderabad,TG
Summary
- Reliable Quality Control Specialist with abilities in operations, monitoring and quality control inspections. Experienced AML Compliance QC/QA Analyst with over Ten years of experience in AML QC/QA. Excellent reputation for resolving problems and improving customer satisfaction. Willingness to take on added responsibilities to meet team goals. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Dedicated to analyzing and resolving defects. Risk, governance and control management – co-ordination of 3LoD reviews, risk reporting, risk event management and control assessment.
Overview
15
15
years of professional experience
Work History
Institutional Investment Operations Specialist
Wells Fargo International Solutions Pvt Ltd.
09.2022 - Current
- Deals with New to Bank and Existing to Bank clients for CIB – Commercial Investment banking.
- Reviewed prepared Suspicious Activity (SAR) in compliance with established regulatory guidelines and time frames.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Performed Quality Control reviews of customer's Fund's including CIP,CDD,EDD.
- Developed and maintained quality assurance procedure documentation by conducting enhanced due diligence for high risks clients using world check, OFAC, Lexis/Nexis and other internet searches.
- Ensure KYC has been accurately completed in accordance with quality standards and time frames set within established Policy, Procedures, Standard and Operating manual
- Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti -Money Laundering (i.e USA PATRIOT ACT, OFAC etc), as well as adhering to company policies and procedures.
- Analyzed quality and performance data to support operational decision-making.
- Developed and maintained quality assurance procedure documentation.
KYC QC Analyst
HSBC
04.2014 - 08.2022
- Compiled and distributed weekly feedback to team to improve service time and quality while increasing productivity.
- Provided regular updates to team on quality metrics by communicating consistency problems or production deficiencies.
- Ensure alert and case determination are appropriate, fully supported and clearly documented.
- Performed Quality Control reviews of AML /KYC files created by Onboarding team to determine if review and research were conducted in accordance with Quality Standard and timeframes set for within established procedures, bank policy and regulatory requirements.
- Handled the team of 10-15 CDD analysts to check their quality and even procedural updates through team meeting and guided them to meet the quality targets
Interactive Social Media Advisor
[24]7 Customer Pvt. Ltd.
02.2011 - 05.2013
- Providing technical support for the customers who wants to watch the live TV and for planning and Implementing DVR recordings on their Laptops having Windows, Linux operating system.
- Handle the escalated chats and make sure that the customer should get the proper resolution about the issue and providing Information about Customer Billing, DSL Installation.
Customer Care Executive
Tata Business Service Support (TBSS) Limited
07.2009 - 09.2010
- Providing networking support for networking products and for planning and implementing network solutions.
- Online Support (Inbound / Outbound) for DSL Customers from Level 1.
- Handling support for Configuring and Troubleshooting of all networking and internetworking products and Level 2 Supports on LAN\WAN, ISDN, PPP, TCP/IP Protocol, Dial up and emails users.
Education
Bachelor of Science - History And Political Sc.
Vidya Vikas Institute of Technology
Chevella04.2006
Skills
- Error analysis
- Quality Report (MI)
- Excellent Communication
- Assessing Compliance Risk
- Anti Money Laundering (AML)
- Understanding of US Office of Foreign Assets Control {OFAC}
- Risk Management
Timeline
Institutional Investment Operations Specialist
Wells Fargo International Solutions Pvt Ltd.
09.2022 - Current
KYC QC Analyst
HSBC
04.2014 - 08.2022
Interactive Social Media Advisor
[24]7 Customer Pvt. Ltd.
02.2011 - 05.2013
Customer Care Executive
Tata Business Service Support (TBSS) Limited
07.2009 - 09.2010
Bachelor of Science - History And Political Sc.
Vidya Vikas Institute of Technology
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