Results-driven Business Analyst with a proven track record of driving process improvements, performance optimization, and user engagement growth, adept at translating complex business needs into actionable user stories and process flows. Skilled in JIRA and requirement prioritization, I enhanced stakeholder collaboration and improved delivery efficiency, achieving a 20% reduction in rework while driving strategic business solutions.
JIRA | MS Excel | MS Word | MS PowerPoint | Microsoft Visio
CBAP trained – Business Analysis Certified Professional
TrainSmart Academy
Certified Agile Professional
TrainSmart Academy