Smruti Ranjan Mishra
Bangalore
Summary
Results-driven Lead DevOps and Cloud Engineer with over 12 years of comprehensive experience in designing, implementing, and optimizing DevOps workflows and cloud infrastructure. Renowned for meticulous attention to detail, strong problem-solving ski ls, and a proven ability to deliver high quality solutions that align with user requirements and business objectives. Adept at integrating best practices, conducting in-depth assessments, and driving end-to-end solution development and deployments. Ski led in colaborating cross-functionaly to enhance systems for evolving business needs while maintaining scalability, security, and efficiency. A dedicated professional committed to delivering impactful contributions and driving organizational success through innovation and technical expertise.
Overview
12
12
years of professional experience
Work History
Lead Digital Engineer
Sonata Softwares Limited
Bangalore
05.2023 - 03.2025
- Leading DevOps and Cloud Engineering teams, ensuring seamless collaboration and delivery of high-quality solutions.
- Deploying the required infrastructure using Terraform as IaC.
- Working with multiple AWS services such as EC2, S3, R53, ELB, ECS, EKS, ROSA, Athena, Glue, CloudWatch, CloudTrail, Step Functions, Lambda, VPC, DynamoDB, Neptune DB, IAM, etc.
- Contributed to migrating applications to the cloud.
- Creating and Managing K8S Clusters.
- Creation of deployment, service, and ingress kind resources for the K8S cluster.
- Having experience with the OpenShift container orchestrator.
- Done POC of various tools such as Pulumi, Infracost, AWS Workload Discovery, etc.
- Involved in cloud FinOps activities to ensure the budget allocated to the cloud domain is spent correctly, using the right resources.
- Worked on various automations using Python and the AWS Boto3 SDK to detect resources that are being created and not in use, but are being charged, to reduce unnecessary cloud spending.
- Creating Jenkins and GitLab CI pipelines as part of the continuous integration.
- Worked with the integration of different tools to be leveraged by GitLab CI.
- I have used the AWS QuickSight BI tool to set up different insights dashboards, such as the idle resources dashboard, TA dashboards, CUDOS dashboard, etc., to monitor costs and processes.
- Worked with Datadog by setting up an observability platform to observe application monitoring, alerting, and also infrastructure monitoring.
- Deciding on the branching stratergies as soon as a new product line starts
- Doing benchmark analysis of current devops practises to make it up to date with industry best practises.
- Designing and maintaining robust CI/CD pipelines using Jenkins to accelerate development workflows.
- Leading application migrations from on-premises environments to cloud platforms, ensuring minimal downtime and maximum efficiency.
- Setting up and working with disaster recovery activities.
- Involved in Architectural reviews of different AWS accounts in organization using Workload Discovery
- Involved in taking ownership of the product following the agile methodology of the SAFe framework.
- Maintained timely releases, and managed releases.
- Mentoring team members
- Defining goals for the team and self
- Helping the team as an when required.
Senior Devops and Cloud Engineer
Altimetrik India Pvt Ltd
Bangalore
02.2020 - 05.2023
- Designed and implemented robust CI/CD pipelines using Jenkins, leveraging declarative syntax for streamlined deployment processes.
- Configured webhooks for automated deployment pipeline triggers, ensuring faster and more efficient releases.
- Utilized Ansible and Ansible Tower for managing configurations and automating infrastructure setups.
- Worked with containerizing applications.
- Migrating from a monolith to a microservices architecture of the applications.
- Identifying the components and creating different services out of them using a Fargate-type ECS cluster.
- Worked on migrating the application from OpenShift to ECS.
- Created Jenkins pipelines for CI/CD.
- I have written a Dockerfile for the applications, including a multi-stage Dockerfile.
- I have set up Jenkins internally for high availability in Kubernetes clusters.
- Used python for automating manual tasks.
- Proficient in writing Terraform scripts for provisioning and managing AWS infrastructure.
- Hands-on experience with tools like SonarQube, Qualys, Aqua Scan, Checkmarx, and JFrog Artifactory for quality, security, and artifact management.
- Setting up of alerts for pro active monitoring using Cloudwatch, and third party observability tool
- Provided hyper-care for deployed applications, troubleshooting unresolved issues, and supporting Ops teams.
- Authored and maintained technical documentation and SOPs in Wiki pages for cross-team knowledge sharing and incident resolution.
- Colaborated with Ops teams to resolve escalated issues, ensuring seamless operations.
Module Lead
Mindtree Limited
Bangalore
06.2019 - 02.2020
- Designed, created, and maintained highly efficient Jenkins pipelines to support complex banking applications, ensuring seamless CI/CD workflows.
- Expert in setting up and optimizing branching strategies for code repositories to facilitate efficient collaboration and code management.
- Extensive experience with version control tools such as GitLab and Bitbucket, ensuring streamlined code management processes.
- Successfully managed code repository migrations from GitLab to Bitbucket, ensuring minimal downtime and no data loss.
- Spearheaded data migration projects from on-premises systems to cloud environments, ensuring secure and efficient data transfer.
- Proficient in setting up and configuring cloud-based virtual machines (VMs) to host and deploy business-critical applications
- Experience in implementing log monitoring solutions to ensure real-time application and infrastructure health checks.
- Developed Dockerfiles and Jenkinsfiles for automated application containerization and CI/CD integration, enhancing deployment efficiency
- Conducted POCs for setting up data sources and creating data recipes using AWS Glue Studio and AWS DataBrew, enabling robust data processing pipelines.
- Integrated various development and monitoring tools into Jenkins pipelines to streamline workflows and enhance visibility.
- Worked with a wide array of AWS services for application deployment, accessibility configurations, and scalability setups, ensuring robust cloud solutions.
Senior Product Support Specialis
Eurofins IT Solutions India Pvt Ltd
Bangalore
12.2017 - 06.2019
- Expertise in Support Processes: Proficient in using the OTRS ticketing tool as part of a standardized support process, ensuring timely resolution of incidents.
- Ownership and Resolution: Taking ownership of L2 and L3 tickets, efficiently resolving issues, and maintaining service level agreements (SLAs)
- Comprehensive Reporting: Preparing and presenting detailed support statistics reports (daily, weekly, monthly, quarterly, and yearly) to higher management for insights and decision-making
- Leadership and Team Management: Leading the India-based Support team (L2 and L3) and coordinating with the onsite L1 Support team, ensuring seamless operations and effective colaboration
- Application and Functional Expertise: Possess end-to-end application and functional knowledge of the project, acquired through hands-on experience and on-site training in New Zealand.
- Knowledge Transfer: Onboarding and mentoring new team members by providing comprehensive application and process knowledge to ensure quick team ramp-up.
- Incident and Change Management: Handling incidents, service requests, and change requests with a focus on minimizing downtime and ensuring client satisfaction.
- Bug and Data Fixes: Identifying and fixing application bugs and data related issues to maintain the integrity and functionality of the systems.
- Client-Focused Reporting: Generating customized reports based on client requirements to support business objectives and compliance needs.
- Process Improvement: Actively involved in organizational improvement processes to enhance team efficiency and service quality.
- Team Performance Monitoring: Monitoring team performance, identifying areas for improvement, and ensuring alignment with organizational goals.
- Meeting Facilitation: Leading daily and weekly team meetings to review progress, address chalenges, and plan for upcoming tasks
Senior Support Engineer
Milvik Technologies India Pvt Ltd
Bangalore
01.2017 - 04.2017
- Managing and Providing technical support to various operations across the globe
- Basicaly the operation in our terms are the different countries which we work on
- Provide L2 application support for the mobile applications developed in JAVA
- Creating various reports based on user requirements across al the operations using MySQL
- Fixing any data related issues
- Fix the stored procedures based on the user's definitions if there is any data discrepancies
- Validate all the reports that have been sent to the country managers.
- Automate the reports using splunk
- Create dashboards using Splunk, so the application error monitoring becomes easy.
- Manage the L1 team which work 24 7, which comprises of 10 people
- Manage the L2 team which comprises of 5 people
- Deploy the change requests raised by the higher authorities
- Communicate with various stakeholders for better service.
- Responsible for any downtime that needs patching and upgrading.
- Involved in team-building activities.
- Fixing data related issues
- Create stored procedures for new requirement
- Involved in requirement colection from the country managers
- Involved in doing the root cause analysis for any major issues and fixing them
Software Engineer
CGI
Bangalore
05.2016 - 01.2017
- Receive the incident and change requests through BMC Remedy tool
- Analysing the received incident and assign it to the team based on the level of expertise
- Helping the team on resolving the incidents in case the team is stuck in some point of resolving the assigned issue
- Conducting daily hurdle meeting with the client and presenting my team with the progress and defining the daily work measures.
- Debugging the stored procedures
- Involved in access management in production from the db level and application level
- Involved in application data correction
- Taking the user requirements and working on the db to provide the correct data to the user as per the requirement
- Involved in release management process
- Generate the daily and weekly reports and present the current work status to the client
- Monitor the team's performance, and help the team to perform better.
- Involve in team building activities
Associate IT Consultant
ITC Infotech India Pvt Ltd
Bangalore
11.2012 - 05.2016
- Taking Ownership of Level 2 cals and resolving them
- Responsible for user access management from application level and database level
- Fixing SQL related bugs in application
- Debugging stored procedures and fix them as per user requirement
- Colecting user requirements for enhancing application
- SQL Data correction
- Maintaining application availability
- Involved in access management in Active Directory
- Single owner of workflow application caled Bizflow
- Defining workflows in some of financial and HR applications
- Creating SQL scripts and modifying data in Production environment as per user requirements
- Work as Super portal Admin of Europortal (Client application includes 54 applications)
- Handling Change requests raised by users
- Communicating to users regarding any clarifications and providing guidelines to handle them efficiently
- Communicating to users regarding date of closures and status of cals raised
- Writing stored procedures, functions for new applications while working on change requests
Education
B.E. - Information Science And Engineering
Acharya Institute Of Technology
Bangalore03-2011
Skills
- AWS
- DevOps Tools
- Kubernetes
- Openshift
- Docker
- Datadog
- Pagerduty
- Terraform
- Python
- Pulimi
- Ansible
- Gitlab / Bitbucket
- Jenkins
- GitlabCI
- GCP
- Communication
Timeline
Lead Digital Engineer
Sonata Softwares Limited
05.2023 - 03.2025
Senior Devops and Cloud Engineer
Altimetrik India Pvt Ltd
02.2020 - 05.2023
Module Lead
Mindtree Limited
06.2019 - 02.2020
Senior Product Support Specialis
Eurofins IT Solutions India Pvt Ltd
12.2017 - 06.2019
Senior Support Engineer
Milvik Technologies India Pvt Ltd
01.2017 - 04.2017
Software Engineer
CGI
05.2016 - 01.2017
Associate IT Consultant
ITC Infotech India Pvt Ltd
11.2012 - 05.2016
B.E. - Information Science And Engineering
Acharya Institute Of Technology
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