Summary
Overview
Work History
Education
Skills
Ref
Service Letter
Authorized By
Notes
Company
Languages
Timeline
Generic
Snalik Chauhan

Snalik Chauhan

Shimla,HP

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

2
2
years of professional experience

Work History

Subject Matter Expert (Acting Team Leader)

Teleperformance
08.2022 - Current
  • Mentored junior team members, contributing to their professional growth and development.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.

Associate-Customer Support

Tech Mahindra Limited
12.2021 - 07.2022
  • Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
  • Managed workload efficiently by prioritizing tasks based on urgency levels and potential impacts on customers'' business operations.

Education

Bachelor of Arts -

Panjab University
Chandigarh, India
2021

D.A.V. Public School
Kotkhai, Shimla, Himachal Pradesh
2018

Skills

  • Training and mentoring
  • Strong analytical skills
  • Customer Focus
  • Creative solutions
  • Innovative Mindset
  • Analytical Thinking
  • Idea Development and Brainstorming
  • Logistics Coordination

Ref

BPS/HR/2022/816760

Service Letter

Snalik Chauhan, 816760, U1, Associate-Customer Support, 12/17/21, BSGDOM4, INR 184957 P.A, 07/06/22

Authorized By

Prashant Gosi, Manager (Support) - Human Resource

Notes

In case of any query post exit, kindly raise a request in the Communicate section on the ReMember Portal (https://remember.techmahindra.com/loginpages/loginnew.aspx) after Login (register using your GID 5 or 6 digit Associate ID while at Tech Mahindra / Mahindra Satyam). For verification of your employment related kindly reach via https://exempverify.techmahindra.com/UserList.aspx.

Company

Tech Mahindra Limited, Infocity, Hi-tech City Layout, Madhapur, Hyderabad, 500081, India, +91 40 3063 6363, +91 40 2311 7011, techmahindra.com, Connect@techmahindra.com, Gateway Building, Apollo Bunder, Mumbai, Maharashtra, 400001, India, L64200MH1986PLCO41370

Languages

Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Subject Matter Expert (Acting Team Leader)

Teleperformance
08.2022 - Current

Associate-Customer Support

Tech Mahindra Limited
12.2021 - 07.2022

Bachelor of Arts -

Panjab University

D.A.V. Public School

Similar Profiles

CREATE PROFILE
Snalik Chauhan