SNEHA DILIP KALE
banking and finance
Ulhasnagar
Summary
To Persue a Challenging job where, I can use my technical knowledge with an optimistic outlook of ogranisational growth and Personal Development
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
JR Relationship Officer
Axis Bank
Thane
01.2022 - 10.2022
- Demonstrating and selling banking products, acquiring new clients, and driving business through various channels.
- Building and maintaining strong relationships with existing clients, addressing their queries, and ensuring their needs are met.
- Providing excellent customer service, handling inquiries, and resolving issues promptly.
- Developing a strong understanding of the bank's various products and services to effectively promote and sell them.
- Handling loan applications and other financial service documentation.
- Analyzing market trends and identifying new business opportunities to increase revenue
Tele Sales Officer
HDFC Bank
DOMBIVALI
10.2022 - Current
- Result Drove customer retention by providing exceptional after-sales support and following up on customer inquiries.
- Developed scripts for various products and services, ensuring consistency in messaging across all telesales efforts.
- Achieved consistent success in meeting or exceeding daily/weekly/monthly sales targets.
- Handled objections professionally, leveraging product knowledge and persuasive skills to secure sales deals.
Senior Officer
HDFC Bank
TURBHE
11.2023 - Current
- Making calls to potential and existing customers to promote HDFC Bank's products, including loans, insurance, and other financial services.
- Identifying and qualifying leads through various channels, including internal and external sources.
- Providing detailed information about HDFC Bank's products, including loan options, interest rates, and eligibility criteria.
- Building and maintaining relationships with customers, addressing their needs, and providing tailored solutions.
- Closing sales deals through effective communication and persuasion skills.
Education
Post Graduate Diploma - Banking and Insurance
Bankedge Academy
Bachelor of Banking - Insurance
Joshi Bedekar College of commerce
Thane, MumbaiClass - XII - undefined
R.K.Talreja College of Commerce
Class - X - undefined
Yashwant Vidyalaya School
Skills
- Finone
- los
- CRM
- flexcube
Certification
PROBE, A three months certification in Retail Banking from Bankedge -academy for banking and finance. Gained knowledge about various aspects of Banking operations.
Extra Curricular Activities
- Participated in Volunteering of college events.
- Travelling New Places
Language Skills
- English
- Hindi
- Marathi
Computer Skills - Operating Skills
- MS-Word
- Advance-Excel
- GST
- Advance-Tally
- MS-Powerpoint
- MS Office
Timeline
Senior Officer
HDFC Bank
11.2023 - Current
Tele Sales Officer
HDFC Bank
10.2022 - Current
JR Relationship Officer
Axis Bank
01.2022 - 10.2022
Bachelor of Banking - Insurance
Joshi Bedekar College of commerce
Class - XII - undefined
R.K.Talreja College of Commerce
Class - X - undefined
Yashwant Vidyalaya School
Post Graduate Diploma - Banking and Insurance
Bankedge Academy
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