Sneha Gurrapu

• Conduct in-depth research to verify and refresh key customer information using internal platforms such as Fenergo and reliable external data sources including World-Check, LexisNexis, and NetReveal to ensure KYC records remain current and accurate.
• Carry out structured data quality assessments on customer onboarding files within Fenergo, confirming document validity, completeness, and adherence to regulatory standards.
• Perform comprehensive name screening of individuals and entities against OFAC, EU, and UN sanctions lists using World-Check and LexisNexis, including PEP and adverse media databases.
• Review and evaluate potential matches, applying risk-based analysis to distinguish false positives from genuine matches, with clear documented justification supported by research findings.

• Managed shared compliance mailbox and resolved stakeholder queries within defined turnaround times while updating case trackers in Microsoft Excel.
• Contribute to ongoing KYC refresh initiatives, remediation activities, and other operational support functions as assigned, ensuring accurate system updates and documentation.

• Collected and validated customer KYC documentation including identity, address, and income documents in line with regulatory and internal compliance standards.
• Conducted structured reviews to ensure data accuracy and completeness before application processing.
• Identified discrepancies and documentation gaps, escalating issues where required.
• Maintained accurate records and audit trails to support compliance and regulatory review.
• Coordinated with cross-functional teams to resolve documentation and onboarding queries within defined timelines.