Summary
Overview
Work History
Education
Skills
Achievements
Timeline
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Sneha Rakshe

Sneha Rakshe

Pune

Summary

Salesforce Administrator with 5 years of hands-on experience in configuring, customizing, and maintaining Salesforce CRM platforms to support business operations and enhance user productivity. Skilled in translating business requirements into scalable Salesforce solutions and collaborating with cross-functional teams to drive CRM adoption and efficiency.

Overview

8
8
years of professional experience

Work History

Salesforce Administrator

TCS
Pune
08.2022 - Current
  • Configured Salesforce objects, fields, layouts, and pages to meet business needs.
  • Manage data security through the creation of profiles, roles, and sharing rules.
  • Maintained data quality and integrity through validation rules, workflows, and cleanup processes.
  • Built and maintained automations using Flow, Process Builder, and triggers.
  • Automated routine tasks to boost productivity and minimize manual data entry.
  • Document configurations, customizations, and processes thoroughly.
  • Support end-users by troubleshooting issues and resolving their queries.

Associate Consultant,

Atos
Pune
07.2020 - 07.2022
  • Created custom objects, tabs, data models, Process Builders, Flows, and components for internal and client apps.
  • Assist in user training and onboarding processes.
  • Learn and implement data validation rules and maintain data quality.
  • Implemented security and sharing rules at object, field, and record levels to restrict data access to authorized users across multiple merchants.
  • Developed custom business logic using Force.com tools, including Apex classes, triggers, Visualforce pages, SOSL, and SOQL.

Associate Consultant,

Atos
Pune
12.2018 - 06.2020
  • Expertise in IBM Mainframe Applications, JCL, COBOL, DB2.
  • Handled all SDLC stages: development, testing, implementation, and documentation.
  • Collaborated with clients to build quality use cases, supporting revenue growth.
  • Implemented a high-impact fix that resolved a client issue and improved client relations.
  • Handled release management from design review to CRM launch and code deployment.

Final Year Project -

Online Virtual Museum
08.2017 - 06.2018
  • The Virtual museum displays various collections of ancients coins and stones.

Education

Bachelor of Engineering - Computer Science

MIT Academy of Engineering
Distinction
06.2018

Skills

  • Data Management
  • Customization
  • Page Layout
  • Record Page
  • Reports
  • Dashboards
  • Workflow Rule
  • Process Builder
  • Flow
  • Validation Rule
  • SOSL
  • SOQL
  • Visualforce
  • APEX
  • TRIGGERS

Achievements

  • Value Team Award (05/2019)

Awarded as the best team player for continuously being on the top to help the team achieve the goal and check for the deliverables

  • Spot Recognition (12/2020)

Awarded with "Spot Recognition" for working actively in project and delivering project to client on time.

Timeline

Salesforce Administrator

TCS
08.2022 - Current

Associate Consultant,

Atos
07.2020 - 07.2022

Associate Consultant,

Atos
12.2018 - 06.2020

Final Year Project -

Online Virtual Museum
08.2017 - 06.2018

Bachelor of Engineering - Computer Science

MIT Academy of Engineering

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Sneha Rakshe