Snigdha Dutta
Hyderabad
Summary
Highly skilled Inside Sales specialist with experience in driving revenue growth and increasing customer satisfaction is looking for Key Account Manager/Customer Success role. Exceptional skills in collaborating with vendors, and maintaining strong relationships with key accounts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Generation Executive
Scadea Software Solutions
09.2023 - 04.2024
- Lead generation for staff augmentation, SAP, Oracle, Microsoft Azure, Learning Management Software
- Involved in sales strategy and sales calls and documented customer interactions and transactions, maintaining accurate records of all dealings.
- Implemented upselling techniques to increase revenue and move product.
- Handling RFPs along with sales team
- Negotiated pricing and payment terms with customers when possible to close deals.
- Fostering and elevating our customer partnerships, ensuring a robust connection with key stakeholders.
- Diligently updating the CRM with sales activity records.
- Addressing customer concerns and delivering effective solutions.
Lead Sales Specialist
SmartIMS
07.2022 - 02.2023
- Researching and identifying potential clients and key decision-makers in US and domestic region through various channels such as social media, email campaigns, and networking events.
- Generated in average 6 leads per month
- Collaborating with marketing and sales teams to develop effective lead-generation strategies.
- Initiating and maintaining strong relationships with prospective clients.
- Working with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
- Continuously developing relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
Technology Research Sr Analyst
Accenture
02.2022 - 07.2022
- Identifying the target audience and grow our outreach list.
- Conducting market research to identify target audience and develop lead generation strategies.
- Maintaining and creating lead generation database
- Creating email campaign contents
Senior Research Analyst
Valuelabs
01.2021 - 02.2022
- Carrying Out quantitative and Qualitative Research about market trends to generate potential prospect details.
- Identifying and developing new sales opportunities through effective research and understanding of the initial interest or pain points of the prospects.
- Identifying potential contacts and decision-makers in client organizations.
- Collecting and maintaining data on competitors and consolidate into actionable items.
- Proactively engaging with prospects through cold calling, emails, LinkedIn to generate qualified leads.
- Drafting strong and effective emails to engage prospects and convert them into leads.
- Developing strong relationships with potential and existing clients, understanding their needs and pain points.
- Craft compelling sales presentations that effectively communicate the value proposition of our products/services.
Senior Research Analyst
SmartIMS
04.2020 - 10.2020
- Conducting market research to identify target audience and develop lead generation strategies.
- Research and identify potential leads through various channels, including online research,social media, and networking events
- Contacting and qualifying leads through phone calls, emails, and other communication methods
- Developing and maintain a database of leads and prospects for future reference.
- Collaborate with sales and marketing teams to develop effective lead generation strategies
- Set up appointments for a meeting or call between the potential customer and a member of the sales representatives.
Coordinator-Research
Syneos Health
02.2019 - 04.2020
- Market Research for healthcare industry
- Competitive analysis
- Email Campaign using various tools
Researcher
Cognizant Technology Solution
02.2017 - 02.2019
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Gathered and organized information for research purposes.
- Market Research for healthcare industry
Education
Masters in Pharmaceutical Science
West Bengal University of Technology
Bpharm
West Bengal University of Technology
Skills
- Negotiation
- Client Relationship Management
- Account Management
- Lead Generation
- CRM
- Cold Calling
- Change Management
- RFP
- Team Management
- Cross-functional Collaboration
- Market Research and Competitive Analysis
- Product Knowledge and Expertise
- Presentation and Communication Skills
- Data Analysis and Reporting
- Stakeholder Management
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Certification
- Account Management from Udemy
Timeline
Lead Generation Executive
Scadea Software Solutions
09.2023 - 04.2024
Lead Sales Specialist
SmartIMS
07.2022 - 02.2023
Technology Research Sr Analyst
Accenture
02.2022 - 07.2022
Senior Research Analyst
Valuelabs
01.2021 - 02.2022
Senior Research Analyst
SmartIMS
04.2020 - 10.2020
Coordinator-Research
Syneos Health
02.2019 - 04.2020
Researcher
Cognizant Technology Solution
02.2017 - 02.2019
Bpharm
West Bengal University of Technology
Masters in Pharmaceutical Science
West Bengal University of Technology
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