Snigdha Mohanty
MANAGER
Bhubaneswar
Summary
To obtain a challenging position in a high quality management environment where my knowledge and academic skills will add value to organizational operations. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 7 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Relationship Manager
HDFC BANK
BHUBANESWAR
06.2017 - Current
- Participated in staff meetings to discuss innovative strategies to improve services.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Spearheaded initiatives aimed at improving internal processes, leading to greater efficiency in relationship management tasks.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Designed and maintained financial models to identify and measure risks.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Evaluated portfolio performance regularly using advanced analytics tools, making strategic recommendations to optimize client returns.
Education
PGDM (Marketing Management) -
Percentage: 58.63
BBA - undefined
Percentage: 75.45
12th - undefined
Percentage: 64.5
10th - undefined
Percentage: 70.4
Skills
Team Leadership
Time Management
Planning and coordination
Analytical Skills
Analytical Thinking
Quality Assurance
Public Speaking
Self Motivation
Registered Financial Planner
Goal Setting
Client acquisition
Cash Handling
Customer Relationship Management
Continuous Improvement
Summer Internship Program
- PANTALOONS, BHUBANESWAR, 8 weeks, MEASURING CUSTOMER SATISFACTION IN CUSTOMER VIEW POINT, 2016, Interacted with the customer and solved their queries., Got appreciation by the customer for good work., Organized events such as weekend activities, PJFI etc.
- ADITYA HYUNDAI, BHUBANESWAR, 30 days, MARKETING STRATEGIES OF ADITYA HYUNDAI, 2014
Personal Information
- Date of Birth: 03/09/1993
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Extra Curriculars And Achievements
- Was an active member of XISS-XCEED :Xavier centre for Entrepreneurship & Enterprise.
- Active volunteer of the decoration team PANACHE -2016-2017.
- 1st Runners up in the Inter -Departmental Basketball Tournament held on 18th-25th jan'17 at XISS Ranchi.
- 2nd in Carrom competition organized at XISS Ranchi in PANACHE 16' kritya.
- Was an active member of the decoration team CONFLUENCE-2016.
- Winners of girls cricket 2011 held at GAYATRI WOMENS COLLEGE, Bhubaneswar.
- Winners of THROWBALL 2011 held at GAYATRI WOMENS COLLEGE, Bhubaneswar.
- Captain of school THROWBALL TEAM -2010
- 3rd in hanky making competition- 2009,2nd in PROF. MATHS CONTEST held in 2006-2007 & 2nd in MATH TEST held by INSTITUTE of MATHEMATICS -2004.
Awards
- For Outstanding performance in Life Insurance for Dec'17 and March'18.
- For Top Performer in CD Loan.
- For Best Performance in CREDIT CARD For FY 2018-2019.
- For Best Performance In Two Wheeler Loan for FY 2018-2019.
- For Exemplary Performance In General Insurance CEO OH CLUB In the month DEC -JAN 2019.
Training
- Attended a guest lecture on RESOURCES FOR THE FUTURE by MR. SURAJ CHETTRI, REGIONAL DIRECTOR, AIRBUS GROUP INDIA at XISS.
- Workshop on MARKETING FOR ENTERPRENEURS by CMO FACTORY at IIM RANCHI on 4th October 2015.
- Attended guest lecture on SUCCESS THROUGH MERGERS AND AQUISITION 1ST October 2015 by MR. RAJESH SAHAY,VICE PRESIDENT-HR, WIPRO CONSUMER CARE at XISS.
- Attended a seminar on CORPORATE GOVERNANCE- A GATEWAY TO SUCCESS at D.A.V. SCHOOL OF BUSINESS MANAGEMENT, BHUBANESWAR on 12th March 2015.
Additional Information
RECOGNISTION-
1- TOP PERFORMER IN TWO WHELLER LOANS.
2- 5 TIMES STAR AWRD WINNER.
3-QUALIFIED MDRT SOUTH-KOREA.
4-BEST PERFORMER IN AUTO LOAN
5-BEST EMPLOYEE WITH HIGHEST INCOME ACHIEVEMENT.
6- HIGHEST CONTRIBUTOR IN EVERY BUSINESS ASPECT IN BRANCH AND CLUSTER.
Timeline
Relationship Manager - HDFC BANK
06.2017 - Current
Xavier Institute of Social Service, Ranchi - PGDM (Marketing Management),
D.A.V. School of Business Management, Bhubaneswar - BBA,
Gayatri womens college, Bhubaneswar, CHSE - 12th,
St.Xavier's High School, Bhubaneswar, CBSE - 10th,