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Socrates Sukumaran
AML - Transaction Monitoring (CTR
Chennai,TN
Work Preference
Desired Job Title
Quality AnalystSenior AnalystSenior Customer Service ExecutiveWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsSummary
Seasoned AML Specialist with 8+ years of experience in identifying, investigating, and mitigating fraudulent activities. Proficient in utilizing advanced analytical tools to uncover complex fraud schemes with accuracy and attention to detail. Skilled in collaborating with cross-functional teams to develop effective fraud prevention strategies, leading to cost savings and improved security. Comprehensive understanding of emerging fraud trends and regulations, with a proven track record of adapting to evolving threats.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Quality Analyst
Teleperformance Global Services Private Limited
12.2021 - Current
- Monitor and review the alerted transaction and identify high risk transactions within the business portfolio.
- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft ,unauthorised transactions and fraudulent accounts.
- Reviewed and evaluated more than 500 transactions daily to identify fraudulent activity, ensuring a safe and secure transaction environment.
- Analyze complex data sets to detect unusual patterns and potential fraudulent activities, ensuring timely identification of risks.
- Monitor real-time transactions and trends to quickly identify and respond to signs of fraudulent behavior, reducing potential impact on the organization.
- Prepare detailed reports on investigation outcomes, including documentation of methodologies, findings, and recommended actions for prevention.
- Monitor and act upon compliance-related alerts, including reviewing possible suspicious activity and activity that violates the rules.
- Verify customer and counterparty Transaction's for illicit or Prohibited activity which come's in Big 3, FCA and Non -FCA
- Assisted in analyzing large sets of data to identify patterns and trends in fraudulent activities.
- Documented and reported suspicious transactions to the senior fraud analyst team for further evaluation.
- Helped in monitoring high-volume transaction environments, maintaining high accuracy and attention to detail.
- Evaluates transactions for money laundering activities, identifies red flag issues, escalates within the AML framework for further investigation
- Conduct internal audits to identify process gaps and recommend improvements
- Analyze data to identify trends and develop metrics to measure quality performance.
- Conduct root cause analysis investigations to identify and resolve quality issues
Senior Analyst
Verifacts India Services Private Limited
Chennai, Tamil Nadu
12.2020 - 11.2021
- Responsible for completing confidential background investigations of applicants under consideration for hire by various contracted employers; gathering, compiling and analyzing relevant facts.
- Researches and conducts confidential investigative backgrounds on applicants; interviews subjects and references in person or by telephone; gathering, compiling and analyzing information relevant to position.
- Assesses data from various databases and information systems to check for inconsistencies related to the applicant's background, financial information, possible criminal history, etc.
- Analyzes findings and prepares summary reports with appropriate documentation to support recommendations for the applicant
Senior Customer Service Executive
Intelenet Global Services Private Limited
04.2013 - 06.2018
- Performed the mandatory KYC screens on customers and documented the information acquired as per KYC rules.
- Analysed client data, documents, and negative news to determine the client risk profile.
- Investigated the nature of the customer's business activity to ensure that the customer is not involved in any vulnerable businesses.
- Conducted EDD reviews for high risk customers (e.g. identifies the purpose of the account, confirms source of wealth, reviews adverse media, etc.) as part of onboarding and throughout the course of the relationship.
Education
B.Tech - Information Technology
01.2002 - 04.2006
Skills
QA Skill - Correction action planning , Report creation , Root-cause analysis
undefinedAccomplishments
Successful Investigations & Risk Mitigation: • Leading detailed investigations into suspicious transactions resulting in the identification and reporting of significant suspicious activities worth millions, contributing to the prevention of financial crime and fraud.
Process Improvement & Compliance : • • Created a structured checklist to guide investigation of flagged transactions, ensuring thorough analysis and adherence to internal and external compliance standards. Contributed to improved audit readiness and reduced turnaround time for case resolution.
Training & Session: • Delivered high-impact training on investigation methodologies to the pilot batch in Hyderabad after being selected for outstanding performance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Google Tools
SAP
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Hobbies
Playing Chess - FIDE Rating Chess Player
Socrates Sukumaran FIDE Profile
Timeline
Quality Analyst - Teleperformance Global Services Private Limited
12.2021 - Current
Senior Analyst - Verifacts India Services Private Limited
12.2020 - 11.2021
Senior Customer Service Executive - Intelenet Global Services Private Limited
04.2013 - 06.2018
Anna University - B.Tech, Information Technology
01.2002 - 04.2006
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