Hi, I’m
Socrates Sukumaran
Transaction Monitoring & Fraud Analyst
Chennai
Summary
Dedicated and seasoned fraud analyst with over 8 years of extensive experience in proactively identifying, investigating and mitigating fraudulent activities and Adept at utilizing advanced analytical tools and techniques to uncover complex fraud schemes while maintaining a high level of accuracy and attention to detail. Skilled in collaborating with cross-functional teams to develop and implement robust fraud prevention strategies and policies, resulting in substantial cost savings and enhanced security for organizations. Possessing a comprehensive understanding of emerging fraud trends and regulations, coupled with a proven track record of adapting to evolving threats.
Overview
12
years of professional experience
4
years of post-secondary education
2
Languages
Work History
Teleperformance Global Services Private Limited
Quality Analyst
12.2021 - Current
Job overview
- Monitor and review the alerted transaction and identify high risk transactions within the business portfolio.
- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft ,unauthorised transactions and fraudulent accounts.
- Reviewed and evaluated more than 500 transactions daily to identify fraudulent activity, ensuring a safe and secure transaction environment.
- Analyze complex data sets to detect unusual patterns and potential fraudulent activities, ensuring timely identification of risks.
- Monitor real-time transactions and trends to quickly identify and respond to signs of fraudulent behavior, reducing potential impact on the organization.
- Prepare detailed reports on investigation outcomes, including documentation of methodologies, findings, and recommended actions for prevention.
- Monitor and act upon compliance-related alerts, including reviewing possible suspicious activity and activity that violates the rules.
- Verify customer and counterparty Transaction's for illicit or Prohibited activity which come's in Big 3, FCA and Non -FCA
- Assisted in analyzing large sets of data to identify patterns and trends in fraudulent activities.
- Documented and reported suspicious transactions to the senior fraud analyst team for further evaluation.
- Helped in monitoring high-volume transaction environments, maintaining high accuracy and attention to detail.
- Evaluates transactions for money laundering activities, identifies red flag issues, escalates within the AML framework for further investigation
- Conduct internal audits to identify process gaps and recommend improvements
- Analyze data to identify trends and develop metrics to measure quality performance.
- Conduct root cause analysis investigations to identify and resolve quality issues
Verifacts India Services Private Limited
Senior Analyst
12.2020 - 11.2021
Job overview
- Performing the Employment Background verification for Candidates Analysing the Employment check through search Engines and other internal portals Interaction with all companies Human Resources Team, Project Managers and Leads to get verified.
Intelenet Global Services Private Limited
Senior Customer Service Executive
04.2013 - 06.2018
Job overview
- Performed the mandatory KYC screens on customers and documented the information acquired as per KYC rules.
- Analysed client data, documents, and negative news to determine the client risk profile.
- Investigated the nature of the customer's business activity to ensure that the customer is not involved in any vulnerable businesses.
- Conducted EDD reviews for high risk customers (e.g. identifies the purpose of the account, confirms source of wealth, reviews adverse media, etc.) as part of onboarding and throughout the course of the relationship.
Education
Anna University
B.Tech from Information Technology
01.2002 - 04.2006
Skills
Salesforce Analysis,Tracer Analysis,Gondor - IP Analysis, OSINT Analysis
undefinedTimeline
Quality Analyst
Teleperformance Global Services Private Limited
12.2021 - Current
Senior Analyst
Verifacts India Services Private Limited
12.2020 - 11.2021
Senior Customer Service Executive
Intelenet Global Services Private Limited
04.2013 - 06.2018
Anna University
B.Tech from Information Technology
01.2002 - 04.2006
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