Soham Roy

• Achieved project deadlines by coordinating with contractors to manage performance.
• Developed and initiated projects, managed costs, and monitored performance.
• Planned, designed, and scheduled phases for large projects.
• Managed projects from procurement to commission.
• Fostering collaborative and mutually supportive relationships with project leaders and senior stakeholders, assess cross-functional project team capability, provide coaching and support to enhance the project/program management capability and improve collaborative development and project results Key
• Setting out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs and work processes.
• Analyzing all teamwork performance and ensure achievement of all objectives within required deadlines and monitor all system functionality.

• Led Spring Planning, Daily Scrum, Sprint Review, Sprint Retrospective meetings.

• Communicating with team members, including relaying briefs, connecting daily tasks to larger goals, and providing context and support.

• Closely tracking with the development team to serve the clear road map, objectives and technical specification & requirement which includes JAVA, HTML & Regex.

• Tracking sprint deliverables and providing updates to relevant stakeholders.

• Develop team schedules and assist in the successful onboarding and training of team members.

• Reduced time by 50% to configure promotional request which helps to meet the SLA and also improves the quality metrics as it minimizes SLA breach.

• Migrated ~1M+ configuration to the tool, satisfying all the objectives and creating a significant impact on the quality metrics.