soma Das

➔ Developed new custom reports and worked on the standard report. ➔ SAP SD Module implementation AS-IS, TO-BE study and documentation. ➔ Provided and analyzed question answers database to Client for Blue Print preparation. ➔ In TO-BE process, responsible for Primary documentation and Final documentation. ➔ In Realization worked on Base line Configuration and Final Configuration. ➔ In the Final Preparation involved in Unit Testing, Integration Testing and Final UAT using real time data in Pre-Production. ➔ Configured Organization structure, including sales organization, Distribution channel, Divisions, Sales offices and shipping point. ➔ Customizing and creation of various sales document types, delivery documents, billing and invoice. ➔ Defined Item categories and usage for deliveries. ➔ Configuration of pricing procedure as per client’s business requirement. ➔ Configured new Output types for shipment and delivery documents for generating pick list. ➔ Configured new routes and defined the route determination process for SD deliveries and STO. ➔ Configured Shipping points for plants, transportation planning points for company codes, transportation zones, Shipment types, Modes of transport and shipping point determination. ➔ Preparation of functional Specifications and coordinating with the technical team to develop the respective objects as per business requirements. ➔ Supporting the day-to-day operational issues and provide the resolution on time. ➔ Suggested new enhancements and reports for the business to reduce their day-to-day activities and to improve system performance. ➔ Worked with cross-functional teams to solve the integration systems issues. ➔ Worked on Service order configuration for SAC dashboard.

➔ Support project

Handling incidents, Corrective CRs and Adaptive CR’s as well. ➔ Resolving the issues based on the Priority of the Tickets and Customer satisfaction as a top priority without breaching the Service Level Agreements. ➔ Worked on Enhancements, Modifications and Configuration Changes. ➔ Preparation of Functional specification documents to create a new report and to modify the existing reports. ➔ Analyzing the errors, searching for causes of errors, provide corrective solutions and suggest preventive actions to avoid recurrence. ➔ Requirements gathering for any Adaptive CR’s ➔ Attending scrum calls every day and Adaptive and corrective CR meeting on weekly basis. ➔ Addressing pricing issues and enhancement done for custom field catalogue. ➔ Handled pricing master data issues. ➔ Defined copy controls for complains process as part of adaptive CR.

➔support project

users in all aspects of SAP SD functionality. ➔ Attended Tickets ranging severity level from 2 to 4. ➔ Provide solutions to the issues on run-time errors based on severity of issues. ➔ Handling the day-to-day issues of the user and if required speak with user to understand the problem better. ➔ Resolving user specific requirements and production issues and preparing functional specifications as per the business requirements. ➔ Developed new custom reports and worked on the standard report. ➔ Working with the technical and functional team to simplify various processes and help end user achieve better efficiency.