SOMASEKAR KRISHNAN

Project: Supply Chain Hub (SCH) – Procure-to-Pay (P2P) Implementation
Client: Crescent Petroleum

• Worked as a Business Analyst in the implementation of the Supply Chain Hub (SCH) solution, supporting end-to-end Procure-to-Pay (P2P) and Supply Chain Management (SCM) processes.
• Conducted Requirement Gathering sessions with Business Stakeholders and performed Business Process Analysis, Process Mapping (As-Is & To-Be), and Fit-Gap Analysis to translate business needs into functional solutions.
• Configured Application Workflows, Approval Hierarchies, Business Rules, System Parameters, and Procurement Policies to align with client-specific business requirements.
• Worked on Purchase Requisition (PR), Purchase Order (PO), Request for Quotation (RFQ), Vendor Management, Supplier Onboarding, Goods Receipt Note (GRN), Invoice Processing, Three-Way Matching (PO–GRN–Invoice), and Approval Workflows.
• Supported GST Configuration, Tax Rate Setup, and Master Data Management (MDM), including Vendor Master, Item Master, and Category Master, ensuring data accuracy and regulatory compliance.
• Coordinated System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, Defect Management, and Production Deployment to ensure solution quality.
• Supported Data Migration, Data Validation, Data Reconciliation, Master Data Uploads, and Data Cleansing during implementation activities.
• Prepared Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), User Stories, Process Flow Diagrams, Standard Operating Procedures (SOPs), and User Manuals.
• Collaborated with Developers, QA Teams, Project Managers, Procurement, Supply Chain, Finance Teams, and Client Stakeholders using Agile/Scrum methodology to ensure successful project delivery.
• Provided Go-Live Support, Hypercare Support, Post-Implementation Support, Root Cause Analysis (RCA), Issue Resolution, User Training, and Knowledge Transfer (KT) to drive successful system adoption.

Aug 2022 – Aug 2023 | Bengaluru, India

• Conducted Requirement Gathering sessions with Business Stakeholders, performed Business Process Analysis, and documented Business Requirements (BRDs), Functional Specifications, and Use Cases.
• Collaborated with Business Users, Development, and QA Teams to translate business needs into functional solutions and support successful implementation.
• Supported Functional Testing, User Acceptance Testing (UAT), Defect Tracking, and Change Request Analysis to ensure solution quality and business alignment.
• Prepared Process Flow Diagrams, User Guides, Training Materials, and provided End-User Support during application rollout.
• Coordinated with Cross-Functional Teams, monitored project deliverables, maintained Project Documentation, and contributed to Process Improvement initiatives through gap identification and solution recommendations.