Somayya Hiremath

Responsible for meeting the branch targets set and that all guidelines and regulatory requirements are followed.
Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer

• Branch Overall All book size of 120cr in 16 Months, Break even in 11 Months , Zero Attrition in last 2.5 years
• Top 10 Branch in overall Business parameters at Circle level
• Maintained friendly and professional customer interactions.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Assessed employee performance and developed improvement plans.
• Engaged employees in business processes with positive motivational techniques.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
• Complied with regulatory guidelines and requirements.
• Consulted customers to boost product sales and services.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Business Achievement and Development
• Customer Services
• Operations
• Audit and Service Quality
• Staff Management
• Internal Interactions
• Administration
• External Interactions

Career fath at HDFCBank Ltd

1. Promoted As Branch Manager – -05/06/2020-Present

2. Promoted As Relationship Manager -03/04/2018-30-05-2020

3. Promoted As Personal Banker –Sales- 10/11/2014-02/04/2018

4. Promoted As Personal Banker-WD–10/12/2013-09/11/2014

5. Joined As Personal Banker -Teller –10/06/ 2013-09/12/2013

• Managed MIS & Contest of D Mat and Trading Accounts .
• Manage Trinitiy Accounts sales in Hubli Belgaum branches .
• Selling of Trinitiy Accounts.
• Handling 4 branches Hubli Belgaum
• Handling Sourced accounts Trading and revenue generation
• Handling Indus ind and Kodak bank d mat and Trading accounts
• Preparation of Monthly, Quarterly, Semi-Annually and Annual AUDIT reports
• Finalizing account closure in co-ordination with head office
• Maintain day-to-day financial control of the service within budget heads.
• Cross selling and Up selling at branches on walk-in customers.
• Developing external relationships with appropriate contacts,
• Supervising outsource Team of 3 members.
• Cross selling and Up selling at branches on walk-in customers

• Sourcing Personal loan files with Necessary documents
• End to End Process of PL login Approval Disbursal
• Following up with credit Mangers for Case Approval
• Coordinating with Field Sales Executive for Pending documents pick up
• Responsible for Customer complaint handling
• I Well versed in Cross Selling of other products like CASA/TPP other Asset
• Efficiently looking after the Credit / Loan Disbursement and Credit Management.
• Ensure operations, risk control and process adherence Fraud prevention, Ops risk monitoring.
• Ensuring quality acquisition on