Sombir Sharma
Assistant Manager (Quality)
Greater Noida
Summary
A highly efficient, methodical and talented Quality Assurance Engineer who has considerable experience of 12.5 years in developing and implementing effective quality control and structures in a manufacturing and corporate environment. Strong experience in Incoming /Supplier Quality and a background of achievement in supporting all levels of management & working to set schedules and deadlines. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
2
2
Language
3
3
years of post-secondary education
Work History
Assistant Manager (Quality)
Samsung India Electronics Pvt. Ltd.
05.2013 - Current
- Responsible for ensuring defect free material on production line and market for electrical parts (Camera, Display, Travel Adapter etc.) Root cause analysis, corrective & preventive action for line defects/customer complaints
- Preventive approach by review design of parts by comparing with equivalent models; identify weak areas and suggest improvement proposal to headquarters design team
- Co-ordination with Korea headquarters team members, top management, market quality and process quality team for parts quality issues and improvement
- Incoming Inspection of electrical parts as per Sampling Plan
- Planning and conducting Monthly QPA & QSA Audits for local suppliers
- Suggesting Improvements to supplier for increasing productivity and improving quality
- Performing internal line audits to ensure all checklists are complete and all processes are in accordance with the work instruction
- Monitoring quality performance of suppliers for continuous improvement
- Assessing the performance of the supplier’s based on set criteria (Market Defect Rate, Line DPPM, Incoming LRR, Reliability Failure, etc)
- Organizing quarterly CS Meets with suppliers for sharing improvement actions & best practices for continuous quality improvement
- Analyze and approve supplier’s countermeasures & close it within TAT time
- Imposing and settlement of cost claim to suppliers against line loss due to quality issues
- Reduction in block stock on weekly basis by taking RMA from suppliers
- Regular monitoring internal data sourcing system (GMES, SAP, SQCI, GMQIS, PLM etc)
- Attend plant quality meeting presenting defect history, analysis report & counter actions with relevant updates on weekly basis
- Generating and maintaining all relevant reports as per management requirement (Daily, Weekly and Monthly Report of line rejection, improvements and countermeasure’s)
- Maintain lot history, Inspection standards & Grade card of all incoming electrical parts
- Work for continuous improvement in new model initialization system
- Managing and training Inspection team to make sure the quality remains under control
- Knowledge of continuous improvement methodologies 7QC Tool,6’S, 5M+1E,PPAP and Process Capability Index (Cp, Cpk).
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Customer Quality Engineer
Flextronics Technology (I) Pvt. Ltd.
07.2012 - 05.2013
- Perform the Incoming Quality check of Blackberry & hTC Smart Phones devices
- Cosmetic, functional, software testing & customer complain verification of received devices
- Analysis of market defect, Investigate and dispose all customer complaints by giving the countermeasure with their supporting documents to customers and presenting this information on a weekly basis to the Management and also to ensure the information must be communicated to concern area associates
- Analyzing various defects of PBA, LCD, TSP, Camera, audio receiver, speaker & chip components & eradicate the root cause
- Inspect the PBA of Blackberry & hTC Smart Phone with microscope & Dino to differentiate fault between customer & company with root cause analysis of customer complain
- Responsible for regular ESD audits of work station & components storage
- Daily monitoring of Target v/s Actual Production Status & prepare report on weekly basis
- Entrusted with the responsibilities of continuous improvements in the line for the achieving highest production
- Maintain FIFO in warehouse area and do FIFO audit on monthly basis
- Ensuring non-conforming products are identified and placed on restriction
- Maintaining work instructions [WI] of process per customer’s specifications
- Make out of warranty /customer fault report and send to service centers
- Handling customer warranty issues and to take corrective actions
- Provide weekly and monthly reports to senior on performance
- Taking corrective & preventive action against the repeating NC’s in the shop floor for improving production, quality & customer satisfaction.
Education
Electronics And Communications Engineering
Govt Polytechnic Jhajjar
Jhajjar, Haryana 07.2008 - 06.2011
Skills
Leadership Skills & Positive AttitudeDynamic, innovative and result-orientedSelf-motivated and good analytical skillsConfident and strong Interpersonal skillsGood cross functional co-ordination and communication skillsProcess MappingProject ManagementBenchmarkingSupplier quality audits
Task Delegation
Product and service knowledge
Cost Reduction
Recruiting and interviewing
Employee Performance Evaluations
Decision-Making
Personal Information
- Father's Name: Lt. Dharam Singh
- Date of Birth: 10/13/92
- Marital Status: Married
Education Highlights
- Diploma, Electronics & Comm. Engg., State Board of Technical Education Haryana, 75%, 2011
- 10th, Haryana board of school education, 86%, 2008
- 12th, National Institute of Open Schooling
- One Year Software Diploma in Computer
Disclaimer
The above Information is true to the best of my knowledge and can be supported with reliable documents when needed.
Timeline
Assistant Manager (Quality)
Samsung India Electronics Pvt. Ltd.
05.2013 - Current
Customer Quality Engineer
Flextronics Technology (I) Pvt. Ltd.
07.2012 - 05.2013
Electronics And Communications Engineering
Govt Polytechnic Jhajjar
07.2008 - 06.2011