Hi, I’m
SOMNATH DUTTA
More Than 12 Years Service In Finance & Banking Sector As A Deputy Manager
Hooghly
Summary
Dynamic Deputy Manager with a proven track record at RBL Finserve Limited, enhancing team efficiency through innovative management strategies and process improvements. Skilled in performance enhancements and cost analysis, I foster collaboration and drive business growth, achieving significant increases in customer satisfaction and operational effectiveness.
Overview
11
years of professional experience
3
Languages
Work History
RBL Finserve Limited
Deputy Manager
08.2025 - Current
Job overview
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
IIFL Samasta Finance Limited
Assistant Manager
01.2025 - 07.2025
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Satin Creditcare Network
Deputy Manager
10.2023 - 07.2024
Job overview
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
Arohan Financial Services
Senior Executive Manager
08.2019 - 10.2023
Job overview
- Developed succession plans that identified future leaders within the organization while providing them pathways toward career growth.
- Negotiated favorable contracts with vendors, securing cost savings for the company.
- Expanded global reach by identifying promising markets and developing tailored entry strategies that maximized potential revenue streams.
- Streamlined operations by implementing efficient processes and organizational structures for optimal team performance.
Jana Small Finance Bank
Executive Officer
11.2017 - 07.2019
Job overview
- Handled administrative management, personnel issues and supply requirements for unit.
- Developed effective sales strategies that led to increased revenue generation and market share growth.
- Developed and implemented strategic updates to [Type] operations to solve issues affecting efficiency, profitability, and production.
- Monitored unit training and training schedules.
Accenture Solutions Private
Executive Assistant
11.2015 - 10.2017
Job overview
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Education
Indian Institute Of Banking & Finance Howrah, India
Inclusive Banking Through Business Correspondence from Banking And Finance
04.2001
Karnataka State Open University Mysore, India
Bachelor of Arts from Geography
04.2001
Skills
Performance improvements
Cost analysis and savings
Task delegation
Process and procedure development
I love to watch the cartoon channel
Chhota Bheem Character
Tom & Jerry Character
Doremon Character
Timeline
Deputy Manager
RBL Finserve Limited
08.2025 - Current
Assistant Manager
IIFL Samasta Finance Limited
01.2025 - 07.2025
Deputy Manager
Satin Creditcare Network
10.2023 - 07.2024
Senior Executive Manager
Arohan Financial Services
08.2019 - 10.2023
Executive Officer
Jana Small Finance Bank
11.2017 - 07.2019
Executive Assistant
Accenture Solutions Private
11.2015 - 10.2017
Indian Institute Of Banking & Finance
Inclusive Banking Through Business Correspondence from Banking And Finance
04.2001
Karnataka State Open University
Bachelor of Arts from Geography
04.2001