Somnath Das
Bengaluru
Summary
Salesforce professional with 5+ years of experience in Administration and Development Support. Proven ability to convert complex business requirements into effective Salesforce solutions. Strong analytical skills and a track record of enhancing system functionality to drive business success.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Senior Salesforce Administrator
Salesforce India
Bengaluru
06.2022 - Current
- Serve as the Tier-3 point of escalation for functional and technical troubleshooting, identifying root causes for system bottlenecks and implementing efficiency recommendations.
- Build and manage high-logic Flows (Screen, Record-Triggered, Scheduled) and Approval Processes to eliminate manual bottlenecks and standardize global workflows.
- Design and maintain a complex ecosystem of custom objects, fields, validation rules, and page layouts, ensuring the platform evolves with changing business models.
- Deliver sophisticated reports and real-time dashboards for regional and global leadership, utilizing advanced SOQL to extract insights from cross-object relationships.
Salesforce Administrator
Accenture India
Pune
12.2020 - 06.2022
- Administered user accounts and permissions within Salesforce environment.
- Configured custom objects, fields, formulas, and workflows to enhance functionality.
- Customized sales process flows using Process Builder and Flow Builder to align with user requirements.
- Developed and maintained Salesforce security protocols, including roles, profiles, and sharing rules.
Education
Veer Surendra Sai University of Technology
Burla08-2020
Skills
- Salesforce configuration
- Advanced SOQL
- User administration
- Process automation
- Custom object design
- Apex programming
Certification
Salesforce Certified Administrator
Timeline
Senior Salesforce Administrator
Salesforce India
06.2022 - Current
Salesforce Administrator
Accenture India
12.2020 - 06.2022
Veer Surendra Sai University of Technology